Shared-Care Development Manager - KTP Associate

This KTP project aims to drive growth and improve profitability at Eye-Docs by increasing NHS and private patient numbers, delivering more services through lower-cost staff, and improving patient pathways.

The recruited candidate will lead business growth by introducing new patient pathways, creating a shared-care model with NHS hospitals and optical practices, and expanding the referral network. This shared-care model allows NHS patients access to Eye-Docs’ top surgeons while enabling optical practices to increase revenue by providing post-surgical assessments.

This role is ideal for candidates with a BSc/Masters in a health-related subject (Optometry, Pharmacy, Nursing) or Business and Management (Health Management, Sales and Marketing, Operations, Innovation).

As a KTP Associate, you will develop project management, stakeholder engagement, and strategic delivery skills within an innovative business, broadening your career prospects.

Essential experience:

• Engaging and influencing external stakeholders to grow business or health networks
• Managing stakeholders and clients within a network
• Working in cross-disciplinary project teams
• Leading strategic change in dynamic business environments
• Demonstrating leadership and mature communication

Desirable experience:

• Applying skills in commercial environments, including business model design
• Developing clinical pathways and patient journeys
• Working in commercial or government healthcare settings, knowledge of shared care
• Evidence of writing skills, such as published papers or higher degrees

Key duties:

• Understand Eye-Docs’ business priorities related to patient recruitment and management
• Develop and grow the shared-care business model, recruiting primary eye-care providers who refer patients
• Create innovative co-management treatment pathways to improve patient care
• Develop patient education on shared-care pathways and treatment options
• Assist with optometrist education through CPD events and engagement
• Support evidence base development via post-surgical data analysis
• Collaborate with Eye-Docs’ clinical team to implement the project
• Prepare reports, presentations, and contribute to academic publications

Personal attributes:

• Ability to work independently and within multidisciplinary teams
• Project management and leadership capabilities
• Effective stakeholder collaboration and knowledge transfer
• Strong communication skills
• Drive to pursue innovative approaches
• Ownership of all project aspects
• Capability to present new models to patients and stakeholders
• Aptitude for developing business cases and healthcare pathways

Additional benefits:

• Up to £4,000 for professional and personal development
• Travel budget for client visits and events
• 25 days annual leave
• Mental health and wellbeing support

Career prospects:
60% of KTP Associates receive job offers from their companies post-project. KTPs are excellent stepping stones for careers in consultancy, change management, operations, or academia.

This is a Knowledge Transfer Partnership funded by Eye-Docs Ltd and Innovate UK. Understanding the KTP framework and your vital role is essential. Learn more at www.aston.ac.uk/ktp.

You will work with Prof Shehzad Naroo, Prof Prasanta Dey, Dr Yang Zhao, Eye-Docs Senior Management, and the IUK Knowledge Transfer Adviser.

Location: Primarily based at Eye-Docs Ltd offices in Solihull, with access to Aston University facilities in Birmingham. Travel to clients may be required.

Note: A Disclosure and Barring Service (DBS) check is required.

For informal enquiries contact Prof Shehzad Naroo at s.a.naroo@aston.ac.uk.

Aston University supports the Athena SWAN Charter, promotes an inclusive environment, and guarantees interviews for disabled applicants who meet minimum criteria.

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