Course Officer

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% at postgraduate level), from more than 150 countries and staff from over 75 countries.

Background

Bayes Business School (formerly Cass) is among the small group of business schools with an established reputation for excellence in both business research and education. Bayes holds the “triple-crown” accreditation from the Association to Advance Collegiate Schools of Business (AACSB), the Association of MBAs (AMBA) and the European Quality Improvement System (EQUIS). The school and its programmes are consistently ranked among the best in the world.

We are, despite this, not complacent. On the contrary, we will be seeking significantly to develop our research and education and, critically, our engagement with practice. We are conscious that business schools are experiencing disruption in how research is undertaken and disseminated, in how education is delivered and in what is expected by business and society from a business school.

Responsibilities

Student and Programme Administration  

• To respond professionally to queries from staff, students & prospective students in relation to the course and all related regulations and procedures in a timely and efficient manner. 
• To deal with any problems or issues raised by students, offering advice or referring them to the appropriate Department. 
• To maintain clear communications with students regarding all course related matters, using appropriate methods. 

General Administration   

• To provide cover during the absence of other Course Officers and Course/Student Administrators. If required, deputise for the Senior Course Officer. 
• To assist with the general administration of the Office. 

Person Specification

As successful candidate will need to be you will need to educated to degree or have equivalent experience. Have administrative experience in an office environment ideally within higher education. You will have excellent communication and organisational skills, along with a high degree of accuracy and attention to detail. You will need to be able to work comfortably within a team as well as with a minimum of supervision. You will need to be confident using IT systems in particular MS office package.

Additional Information

Closing date: 21st September 2025 at 23:59

To apply and for more information about the post please use the 'Apply' link above.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George’s operates a guaranteed interview scheme for disabled applicants.

At City St George’s, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate.

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