Assistant Administrator (Student Administration Service)

FTE: 1.0 FTE (working 37 hours per week)

Duration of Contract: Permanent

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: College Lane Campus, Hatfield

Main duties and responsibilities

We are looking for a motivated and proactive individual who will provide support with administrative activities for courses and our students administered by the University’s Innovation Hub team. Duties may include tasks such as the following: responding to requests from students and external organisations, entering students’ marks, taking and preparing minutes, managing the team’s shared mailbox in Outlook, uploading documents to students’ records and responding to calls from students and staff.

This is an interesting and varied position which will provide you with an opportunity to enhance your administrative experience, with appropriate training and support from our friendly team.

Skill and experience required

You will have an excellent methodical approach and attention to detail and have the ability to collect, process and present data. You will also need good organization  and communication skills, the ability to use initiative and have the ability to learn new skills. You will be flexible and adaptable to team requirements.

Qualifications required

You will be educated with 5 GCSEs including Mathematics and English at grade C/4 or above, or equivalent qualifications, or proven professional work experience

Internal applicants – please ensure you apply via your employee self-service portal.

Please view the job description and person specification for a full list of the duties and essential criteria via the'Apply' button above. Please complete the application questions detailing how you meet each of the essential and desirable criteria. For guidance, please see attached ‘Tips for Application Questions Section’.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact Details/Informal Enquiries: Julie Wendell, Deputy Head of Student Administration Service j.a.wendell@herts.ac.uk

Find out what it's like to work in Academic Registry HERE

Closing Date: 02 October 2025

Interview Date: To be confirmed

Our vision is to transform lives and UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts

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