Donor Relations and Operations Coordinator

About us

Founded in 1927, the University of Hull is proud to play a leading role in the educational, social, economic and cultural development of our unique city and region. Our strong sense of place remains at the heart of our identity. The global perspective and expertise of our talented people and our dynamic collaborations with partners locally, nationally and internationally enable us to bring communities together – to enrich lives, address the challenges facing our region and share solutions that are transferable across an increasingly connected world. This union between education, research and knowledge exchange, and between the local and the global, defines our internationally engaged civic university.

As an integral unit within the wider External Relations and Communications directorate, the Philanthropy and Alumni Engagement team is the link between the University and our global alumni community of more than 190,000. It engages and builds connections with alumni through a variety of means including bespoke communications and events as well as providing alumni opportunities to get involved through volunteering. The team raises philanthropic funding for the University from alumni, friends and organisations and works in partnership with University leadership and colleagues across the institution to drive engagement, build and steward relationships and identify funding opportunities.

You can read more about the work of the Philanthropy and Alumni Engagement team by visiting our website www.hull.ac.uk/alumni.

About the role

To fill the vacancy for a Donor Relations and Operations Coordinator, we are seeking a detail-orientated and proactive individual to support the smooth running of our income processing and donor relations activities in addition to administering the departmental budget. The post-holder will provide exceptional customer service to donors through effective communications and donation management in Salesforce and other systems. Collaborating closely with Philanthropy and Alumni Engagement and other teams across the University, the post-holder will process, reconcile and allocate philanthropic income accurately as well as support departmental budgeting and reporting. They will take an active role in donor retention initiatives through thanking, sending pledge reminders, monitoring gift fulfilment rates and tracking any changes to giving patterns. The post-holder will also provide administrative support for fundraising and alumni engagement activities and ensure donor and alumni records are updated as appropriate. Flexibility, a collaborative mindset and an interest in philanthropy are essential.

Hybrid working patterns can be agreed with a combination of office and home working available.

For an informal conversation about the role please contact Abbey Ward a.s.ward@hull.ac.uk.

Closing date for applications is Monday 5^th January 2026.

Interviews will likely take place w/c 19^th or 26^th January 2026.

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