Education Support Team Manager (Medicine)

Salary: Full time starting salary is normally in the range £33,002 to £35,608 with potential progression once in post to £39,906

Brief Job Description

You will be a key member of the Professional Services Team supporting delivery of the Medicine undergraduate programmes and will be based in the Medical School at the University of Birmingham. You will share responsibility with peers for administrative tasks associated with delivery of the medicine programme, and the assessment of medical students. You will provide a high-quality administrative service, communicate effectively across all levels of the University, General Practices and hospital Trusts and be flexible in your approach to the management of your team. There will be opportunities for you to work across the wider Teams in both the College and University to broaden your experience, skills and knowledge.

This is an exciting role which will enable you to develop and shape the professional services support for medical students in line with the University’s strategy of delivering an excellent student experience. The ability to think creatively, to communicate well and collate and disseminate information is vital. 

You should have wide-ranging communication skills sufficient to generate and foster good working relationships in order to effectively manage and influence change.

Person Specification

• Educated to Degree level (or equivalent level qualifications) - where no equivalent qualification is held, relevant work experience evidencing progression and development together with evidence of the transferable skills and ability to work at this level will normally be required
• Significant practical experience in a similar role
• A levels or an equivalent level 3 qualification, such as a Level 3 NVQ, or level 3 national diploma.
• GCSEs to a minimum of grade C/4 in English and Mathematics (or equivalent qualifications)
• Experienced in a role where you are expected to provide staff support, development, and motivation.
• Significantly experienced in communicating and collaborating with all levels of staff and able to demonstrate a proven ability to set and maintain standards for your designated service, communicating your own expectations and possibly the expectations of senior colleagues.
• Able to influence change and decision making by evaluating work and analysing the benefits, costs and risks of alternative scenarios.
• Personally, well organised, with high levels of team organisation skills, including the ability to ensure deadlines are met by prioritising the work of yourself and your team.
• Exemplary attention to detail and the ability to work confidentially, using judgement and making appropriate decisions within the constraints of the role.
• The ability to act with tact and diplomacy when dealing with confidential matters concerning staff, colleagues, and students.

Informal enquiries can be made to Aderonke Agun a.agun@bham.ac.uk 

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

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We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

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