Student Records Manager

Student Records Manager

Within commutable distance of one of our campuses in Beckenham, Birmingham, Blackburn, Doncaster, Redcar, Bristol or Bradford

£48,226 (plus London weighting if applicable) + benefits

Fixed term contract for 4 years due to funding

We are recruiting for an experienced and organised Student Records Manager who will lead and manage the NIoT’s operational delivery of student records within Registry. The postholder will ensure that all aspects of student records and student funding at the NIoT are compliant with rules and regulations and that processes are efficient.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system. 

The Registry team at the NIoT plays a crucial role in the mission of the NIoT by delivering services which support the administration of student records from enrolment through to graduation. The Registry ensures that all aspects of the student lifecycle meet regulatory requirements and provide an exceptional student experience. 

About the role

We are recruiting for a Student Records Manager to lead and manage the NIoT’s operational delivery of student records within Registry. The postholder will ensure that all aspects of student records and student funding at the NIoT are compliant with rules and regulations and that processes are efficient. The postholder will be the main point of contact for Faculties and NIoT staff in relation to student records and student finance. The postholder will be expected to work closely with colleagues across the NIoT to ensure that processes and procedures support the delivery of an exceptional student experience.

Essential Criteria

• A commitment to the aims of the National Institute of Teaching. 
• An interest in the education sector and a belief in the value of teachers and school leaders.  
• A bachelor’s degree, or equivalent.
• Substantial experience of operations and management of student administration, particularly in student records and student finance.  
• Strong understanding of UK higher education regulations and significant experience of Student Finance England regulations and processes.  
• Excellent interpersonal and communication skills.  
• Excellent organisational skills and attention to detail.  
• Ability to receive, understand and convey information that needs careful explanation or interpretation e.g. procedures or regulations and provide guidance to others.  
• Strong relationship management skills, including communication, engagement, facilitation and negotiation skills.
• Knowledge of data protection regulations and best practices in handling sensitive information.  
• Experience of managing complex administrative processes in an educational setting and managing large data sets.   
• Experience of planning, prioritising and organising team tasks to meet deadlines and monitor service delivery and quality.  
• Proficient in the use of MS Office software packages, such as Word, Excel and Outlook.  
• Experience of using and developing a management information system or CRM system.  
• Experience of managing, analysing, interpreting and presenting data.  
• The ability to problem solve and resolve both operational and strategic issues.  
• Experience of designing and delivering improvements to processes and/or services.  

Desirable Criteria

• Experience within a student administration role in Higher Education at a managerial level.
• Experience of policy development and implementation. 
• Experience of project management. 
• Evidence of continued professional development. 

This is an exciting opportunity for candidates looking to further develop their managerial experience within a fast-paced specialist higher education institution, and who wish to utilise their skills and expertise in registry and student finance operations. This is an opportunity to grow your skills in system development and management within a supporting and development focused environment.

Key benefits

• Highly competitive pay and pay progression opportunities.
• Flexible start and end working times.
• Flexible working opportunities, including hybrid working.
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service. 
• Entry to the Local Government Pension Scheme. 
• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals. 
• Excellent opportunities to develop your skills and experience and to progress your career. 

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

How to apply

If you have any queries about this role, please email us at recruitment@niot.org.uk

Closing date: 17 August 2026

Interview date: 1 September 2026

We reserve the right to close this vacancy early if we receive a high volume of applications. 

Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.