Business Support Assistant x2 (111538-0726)

Duration: 1 x Permanent and 1 x Fixed Term contract until 31st July 2027

About the Role  

Informal Queries

• For informal queries about the role, please contact Michelle Harrison (Business Support Operations Lead) at Michelle.harrison@warwick.ac.uk

Flexible Working 

• We will consider applications for employment on a part-time or other flexible working basis (e.g. job share), despite the position being advertised as full-time.
• We welcome applications from candidates seeking a minimum of 30 hours per week over 4 days (0.82 FTE).

We are recruiting for two posts, one permanent and one 12-month fixed term contract to cover maternity leave.

An exciting opportunity has arisen within the Estates Department at the University of Warwick for a proactive and customer focused Business Support Assistant.

As part of the Business Support Team, you will play an important role in helping the Estates Department operate efficiently and effectively. The team provides a wide range of business support across Estates.

This is a varied and rewarding role that offers the opportunity to work with teams across the Department, building relationships with a wide range of colleagues while developing your business support expertise within a professional and supportive environment.

About You  

As a Business Support Assistant, you will provide administrative and operational support to a designated area of the Estates Department, whilst contributing to the wider Business Support Team's objectives. You will help coordinate a range of activities, support departmental processes, maintain accurate records and provide excellent customer service to both internal and external stakeholders.

You will be responsible for managing a variety of day-to-day business support activities, including meeting administration, responding to enquiries, maintaining documentation and records, supporting HR processes, and assisting with data management and reporting. The role also requires flexibility to support other teams and priorities across the Department when required. 

We are looking for someone who can demonstrate:

• Experience of providing administrative or business support within a busy working environment.
• Excellent organisational skills, with the ability to manage multiple priorities and work to competing deadlines.
• A strong customer service focus and the ability to respond professionally to a range of enquiries.
• Confidence using Microsoft Office applications, including Teams, Word, Excel and Outlook, together with experience of maintaining electronic records and databases.
• Strong communication skills, both written and verbal, with the ability to build effective working relationships with a wide range of stakeholders.
• Excellent attention to detail and the ability to maintain accurate records and documentation.
• The ability to work independently, use initiative and contribute effectively as part of a collaborative team.
• The ability to handle confidential and sensitive information professionally and appropriately.
• A flexible approach and willingness to support a variety of business activities across the Estates Department.

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the 'Apply' button.

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