Global Engagement Administrator

About us

The UCL School of Management is home to UCL’s business and management research and education programmes, with a strong reputation for world-leading research and teaching in innovation management, technology-intensive organisations, business analytics and entrepreneurship.

Research at the School was rated ‘world-leading’ and ‘internationally excellent’ in the Research Excellence Framework 2021 (REF), placing UCL 2nd in the UK for Business and Management. The School is accredited by AACSB and AMBA and is a member of the Chartered Association of Business Schools.

With over 2,300 students, more than 55% from outside the UK, the School delivers undergraduate, postgraduate, executive and PhD programmes. Since 2025, it has been rapidly expanding, with staff and student numbers expected to double. This growth includes new programmes, additional staff and enhanced facilities at the Canary Wharf campus, supporting its mission to educate socially conscious entrepreneurial leaders equipped to address global challenges.

About the role

The Global Engagement Administrator (GEA) provides administrative and operational support for the School’s Global Engagement and International Programmes, contributing to its Global Engagement Strategy.

The role supports international partnerships, student mobility and international programmes, including overseas travel of up to eight weeks annually. Working with the Global Engagement and International Programmes teams, the post holder coordinates travel, meetings and visits, liaises with international partners and internal stakeholders, and supports the effective delivery of global engagement activities.

The role also supports inbound and outbound student mobility and international events. It requires excellent organisational, communication and stakeholder management skills, with the ability to build effective relationships across a diverse international network and provide a high standard of service in a fast-paced environment.

Fluency in written and spoken Mandarin and a strong understanding of Asian business etiquette are essential, particularly to support strategic engagement across East Asia and China.

About you

The successful candidate will have extensive experience in higher education and international engagement, working with academic staff, students, overseas universities and senior international stakeholders to support strategic partnerships and institutional relationships.

You will have proven experience providing high-level administrative and operational support, including coordinating international engagements, managing complex travel arrangements, accompanying overseas visits and liaising with local representatives.

Excellent written and spoken Mandarin, strong communication skills and a sound understanding of Asian business culture and etiquette are essential. You should demonstrate success in delivering student-focused international initiatives and building effective relationships with academic staff, students and international partners through excellent customer service.

You will be highly organised, able to manage competing priorities, meet tight deadlines and work flexibly in a fast-paced international environment. A degree or equivalent experience is required, alongside a willingness to undertake frequent overseas travel, including additional hours and weekend working where necessary.

Applicants should consult the full job description, person specification and Candidate Guidance document and use examples in their supporting statement to demonstrate how they meet the essential criteria.

Equality, Diversity and Inclusion

As London’s Global University, UCL recognises that diversity fosters creativity and innovation. We are committed to equality of opportunity, fairness and inclusion, and to creating a community where everyone belongs.

UCL particularly encourages applications from candidates underrepresented in its workforce, including people from Black, Asian and ethnic minority backgrounds, disabled people, LGBTQI+ people and, for Grade 9 and 10 roles, women.

Customer advert reference: B04-07706

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