Back to search results

Apprenticeship Operations Executive

BPP - Apprenticeship Operations

Location: Manchester
Salary: Competitive
Hours: Full Time
Contract Type: Permanent
Placed On: 28th November 2022
Closes: 19th December 2022
Job Ref: 003938
 

Location: Manchester, St James 

Delivering operational support through excellent service 

Responsible for the recruitment and onboarding of apprentices, you’ll proactively manage a variety of important tasks while maintaining incredibly high professional standards. An integral member of our Apprenticeship Operations team, this role is ideal for individuals who revel in delivering excellent service to clients and apprentices.

What you’ll be doing

Recruitment

  • Providing guidance in regards to advertising, job specifications and targeting the right audience
  • Advertising client apprenticeship vacancies via a range of media
  • Applicant sifting, checking the eligibility of candidates, reviewing CVs and discussing experience and career aspirations to ensure they meet the criteria

Onboarding

  • Working by cohort (public or client) to manage your learners through the process
  • Checking and confirming eligibility of key client and public apprentices and auditing sign-up packs before inputting data to PICS
  • Assisting learners and clients throughout the process from initial application to starting on program
  • Ensure folders are saved into the respective locations and compliance checks are completed
  • Daily monitoring of apprenticeship bookings, replying to any queries and vetting exam/course booking forms before delegating to relevant team

General

  • Providing first line support / contact for all learners / line managers via email, telephone and any other contact points
  • Management of enquiries incoming via group mailboxes and actioning within agreed

SLAs

  • Assisting with the day to day
  • Ad hoc reportin/requests

Choose a better work-life balance

You’ll benefit from a vibrant workplace and a culture that believes in looking after others, while being part of a diverse workforce where difference is celebrated. In addition, you’ll work alongside other like-minded professionals who champion progress, while having opportunities to develop in an environment where creativity and innovation is rewarded. On top of a competitive salary, we provide a generous annual leave entitlement of 28 days, and there’s a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated healthcare and dental plans that offer additional assurance to look after you and your family. Brilliantly, you can also study any of BPP’s courses for free – be it a professional qualification or full degree.

What we’re looking for

  • Excellent communication with a positive telephone manner and the ability to build rapport and maintain empathy with students and clients
  • Ability to effectively manage client and internal stakeholder relationships, promptly responding to queries, ensuring expectations are managed
  • Excellent organisational and time management skills
  • Ability to create and maintain accurate/accessible and organised documentation
  • Ability to use email, internet applications, MS Windows operating system, including Excel and tracking tools to support this role
  • Ability to apply numerical skills to analyse data, interpretation of facts and figures presented in the form of statistical tables and diagrams, thinking critically and checking for errors or variance from targets
  • Must be comfortable working within defined Key Performance Indicators and Service Levels

Please note successful candidates will be required to undergo an Enhanced DBS Check.

This post is exempt from the Rehabilitation of Offenders Act 1974 – successful candidate will be required to declare any convictions, cautions, reprimands and final warnings that are not protected, as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013).

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 
More jobs from BPP

Show all jobs for this employer …

More jobs like this
Join in and follow us

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge