Student Voice Coordinator

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% at postgraduate level), from more than 150 countries and staff from over 75 countries.

In the last decade City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.

Background

The Representation & Democracy Team are our experts on student feedback, influence, campaigns, and change. This post leads on facilitating and analysing real-time student feedback through student voice tools and engagement activities with students to improve the student experience at City. Alongside working with students, the role will work closely with City colleagues to ensure student insight is at the heart of the work the university progress day-to-day and in their longer term strategic projects.

The Student Voice Coordinator will join our Representation & Democracy Team to help us build a better students’ union, one that students rely on and are proud to be a part of. This new post is designed to lead our work on improving the student experience at City by organising and analysing student feedback through the use of real-time student voice tools, student engagement activities and more.

Responsibilities

In this role you will become our in-house expert on the student experience by regularly collecting, organising and writing up student feedback gathered on the academic and wider learning experiences of our students. Alongside working with our Union team you will work with City to ensure student insight is at the heart of the work the university progress day-to-day and in their longer term strategic projects.

In addition to this, you will contribute to supporting our networks of volunteers, working to support the development of policy (or as we call them, Union Priorities), delivering events to support students’ academic lives and to keep a lively community of elected students motivated.

Person Specification

The successful candidate will adopt a collaborative approach, show professionalism that will ensure the Union’s representation and democracy work is coordinated to the highest possible standard, while bringing creative ideas, innovation and dedication to make things happen and keep them improving.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date: 9th January 2023 at 11:59pm.

Interviews are scheduled for 16th January 2023

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors.

We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages.

Academic excellence for business and the professions

Advert information