Student Centre and Hub Manager
University of Sussex - Student Experiential Services / Student Experience
| Location: | Falmer |
|---|---|
| Salary: | £43,414 to £51,805 per per annum, pro rata if part time |
| Hours: | Full Time, Part Time |
| Contract Type: | Permanent |
| Placed On: | 5th January 2023 |
|---|---|
| Closes: | 1st February 2023 |
| Job Ref: | 10190 |
We are seeking to appoint an experienced, self-motivated and creative individual to join the Student Experiential Services team. With excellent customer service skills, you will have oversight and management of the new, flagship Student Centre, along with a new online system to support it in delivering streamlined and efficient services to students. You will be responsible for ensuring the smooth running of the Centre, liaising with multiple services and teams to ensure all students are able to access and benefit from the varied offer, and to make full use of the flexible facility this new space provides. You will have oversight of a number of online systems aimed at delivering on student choice, and improving service efficiency, to significantly improve the student experience. You will ensure staff teams are developed to make best use of systems, will develop and track achievement of performance and service level targets, analyse service level data, and use these to drive standards and inform continuous improvement in face to face and virtual service provision.
For an informal discussion please contact Sarah Lord Soares: S.Lord-Soares@sussex.ac.uk
For full details and how to apply see our vacancies page
The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.
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