IS Business Change Consultant: Full Time, Fixed Term (12 Months)

Job description

The University is continuing to make a significant investment in Information Services to ensure the delivery of consistent, high quality digital services to our staff and students, responding to new and emerging needs and embracing innovations in technology.

We are currently offering a FTC fixed term opportunity to join our IS Project Services Team within Information Services. This is a high functioning team responsible for the successful delivery of all IS projects. This would ideally suit someone who has service/project delivery experience and is looking for the next step.

The Role:

The IS Business Change Consultant will be responsible for delivering high quality, resilient, responsive and secure customer-focused solutions that support the delivery of improved services to staff and students across the University. You will support a customer-centric approach to service design, ensuring that all user needs are considered and that solutions underpin the University’s objectives of sustainability and inclusion.

You will be responsible for delivering a portfolio of projects concurrently, ensuring that activity is delivered on schedule, to agreed scope and quality standards and within budget.  You will work closely with stakeholders across the organisation, fostering a partnership approach to the planning and delivery of change to ensure that projects are focused on realising expected business outcomes.

As the Business Change Consultant, you will support the Head of IS Projects Services in the management of the overall portfolio and pipeline and provide peer support to others in the team. You will contribute to improvements to the repeatable project delivery methodology and working practices to ensure the continuous improvement of services

What we will need from you:

• A degree and/or demonstrable equivalent experience
• PRINCE2 Practitioner or , APM Practitioner Certificate, ITIL, 3PO, MoR, Lean, Six Sigma (Black) or equivalent repeatable project management methodology
• Significant experience of dealing with a complex range of user needs and delivering appropriate projects to meet those needs. This requires a strong customer focus, demonstrating good listening techniques to gain a thorough understanding of customer needs, interpreting requirements accurately, to develop technical solutions and deliver a prompt and efficient service.
• Demonstrate proven track record of delivering of business change and large scale technology based projects/programmes working across organisational boundaries, ideally in a Higher Education environment, to time, budget and quality targets.
• Championing and driving projects, delivering user-focused change projects with substantial IT and culture change elements.
• Excellent verbal and written communication skills

If this opportunity sounds of interest, please click here to read the full role description.

Benefits we offer:

In return, we offer a great working environment where we support ambition, recognise achievement and offer an attractive benefits package. This includes a minimum of 36 days annual leave (includes bank holidays), a generous pension scheme, professional development opportunities, discounted access to onsite sports facilities and a wide range of other staff discounts.

Salary: £42,155 - £51,805 per annum (Grade 6)

Additional information

Closing date: 16 April 2023

Interviews: TBA

The University is committed to inclusion, demonstrated through our work in respect of our diversity awards and accreditations and hold Disability Confident, Career Positive and Stonewall Scotland Diversity Champion status. We are a flexible Employer. More details can be found here.

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