Back to search results

Student Programmes Administrative Assistant - 14865-1

Brunel University London - College of Business Arts & Social Sciences - Central Office

Location: Uxbridge
Salary: £25,657 to £26,652 inclusive of London weighting with potential to progress to 27,223 per annum inclusive of London weighting. (Pro-rata if part-time.) Grade S4.
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 31st March 2023
Closes: 16th April 2023
Job Ref: 521556

Contract Type: Fixed-term 20 months

Brunel University London was established in 1966 and is a leading multidisciplinary research-intensive technology university delivering economic, social and cultural benefits. For more information please visit: https://www.brunel.ac.uk/about/our-history/home.

The College of Business, Arts and Social Sciences is seeking to appoint a Student Programmes Administrative Assistant to join our Taught Programmes Office (TPO), which oversees the undergraduate and postgraduate programmes delivered by the Brunel Business School, Brunel Law School and the Department of Economics and Finance. Our students rely on the TPO as their first point of contact in relation to their academic studies.

Working within the TPO team in an open plan office environment, your main duties will involve:

  • being first point of contact on the front of house reception desk for student enquiries
  • dealing with student enquiries in person, over the phone, live chat and by email
  • working closely with TPO team to resolve student queries
  • assisting TPO with day to day maintenance of our student records
  • maintaining and updating electronic communications to student
  • required to work full time on campus

As you will be the first point of contact on a busy reception desk, you will be expected to stay calm under pressure and to provide a friendly and professional welcome to our students and visitors. Students often have very complex enquiries so it is imperative that they are given the correct information and advice. You will need to have the confidence to reach out to other members of the TPO for their help and support. You will be learning ‘on the job’ and will need to be able to use your initiative to help resolve problems.

You should have experience of working in a team and in a customer service environment.

Closing date for applications: Sunday, 16th April 2023 (Midnight).

Interviews will take place on week commencing 8th May 2023 in person.

For further details about the post including the Job Description and Person Specification and to apply please click the 'Apply' button.

If you have any technical issues please contact us at: hrsystems@brunel.ac.uk.

Any questions can be addressed to: julie.peden@brunel.ac.uk or lynn.vivian@brunel.ac.uk.

All Applicants should be eligible to live and work in the UK.

Brunel University wishes to promote an inclusive and diverse workforce and create a culture that values the contribution of all backgrounds and communities. All employees will be recruited, selected and appointed in line with our equality and diversity policy.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 
More jobs from Brunel University London

Show all jobs for this employer …

More jobs like this
Join in and follow us

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge