Student Support Administrator

About the Role

This post is based within the Institute of Dentistry, Queen Mary University of London. The post holder will act as a key contact for all IoD students, being the first point of contact for all student support related enquiries and providing help and advice particularly with regards to non-academic and administrative queries, referring to the Student Support Manager and Lead when needed.

To succeed in this role you will need to:

Uphold and coordinate student administration systems and processes to enhance the student experience and academic cycle of activities. Oversee the shared inbox responding to students and staff in a timely manner. Work independently and as part of a team, managing a varied work load.

About You

The ideal candidate should be experienced in administrative tasks and flexible with their workload. You will have good IT, numeracy, written and verbal communication skills and an ability to work with a range of stakeholders. You should be approachable and sensitive to individual student circumstances and able to support in the moment queries.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Informal enquiries should be addressed to the Line Manager, Student Support Officer Rebecca Hunter Rebecca.hunter@qmul.ac.uk.

For further details and to apply for the role, please click the ‘Apply’ button.

The closing date for applications is 19 October 2023. Interviews are expected to be held shortly thereafter.

The Faculty of Medicine and Athena SWAN Charter for Women in Science.

The Faculty of Medicine holds a Silver Athena SWAN Award. We are committed to the equality of opportunities and to advancing women’s careers. We have policies to support staff returning from long-term absence, for flexible arrangements for staff with parental responsibilities and for childcare support. As part of the School’s commitment to the Athena SWAN principles we strongly encourage applications from women.

Valuing Diversity & Committed to Equality

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