Campus & Commercial Services Group

Contracts Supervisor

University of Warwick

Uniperms have an exciting position for a Contracts Supervisor for our Electrical division to work at The University of Warwick in the Estates team.

You will be responsible for the supervision of the Contract Delivery of electrical fabric services to ensure statutory, planned and reactive maintenance is provided to the entire campus to agreed KPI within the Estates Service Statement.

Duties and Responsibilities:

Management and organisation

  • Maintain relevant records of plant and equipment data detailing financial implications and predicted life cycling costs specific.
  • As required, on occasion manage the direct employed labour in accordance with University policies and guidance for staff management, including recruitment, discipline and grievance, time sheet completion, absence monitoring, performance management, appraisals etc
  • Management of section Estates workshops, property, vehicles, tools and equipment in accordance with University policies and guidelines.
  • Assist in the development of procedures and processes for the improvement of the operation of Estates services

Management of contractors

  • In accordance with all University policies and guidance assist the Contracts Officer with the management of contractors ensuring that work is undertaken to the University accepted standards and demonstrates value for money
  • Liaising with contractors and explain the problems so that the contractor can evaluate a repair solution and take over the work in a safe and timely manner.
  • Ensure compliance with health and safety regulations, issuing appropriate permits, reviewing of Contractor’s competence, risk assessments and method statements.
  • Reviewing Contractor’s works schedules to ensure University’s statutory compliance obligations are achieved, ensuring timeliness of the maintenance activity/repair/installation, manage relationship with the contractor, accepting handover of completed works back from the contractor ensuring all certification, service records and reports are received in accordance with contract service level agreements
  • Provide regular feedback to the customer on the status of any repairs, review any actions taken and monitor repairs/installations to ensure business continuity.
  • Undertake regular Contractor's performance reviews and reviewing invoices against work completed
  • Escalating of poor Contractor performance as required to the Mechanical Services Contracts Manager


  • Take initial corrective action to keep the service going and ensure business continuity and report findings and resolution to Mechanical Services Contract Manager or designation manager in accordance with escalation procedure.
  • Carry out practical site work where necessary to assist the DEL and assess the Contractors performance.
  • Provide project support in conjunction with the M&E Clerk of Works and Projects Officers.
  • Undertaking technical investigations as required by line manager, generate written reports to confirm findings, works completed, recommendations and maintain appropriate records
  • Provide technical advice and support to Estates staff and contractors responsible for maintaining the University estate
  • Issuing appropriate Permits and review all supporting health and safety documentation, risk assessments, method statements, training records etc
  • Participate in emergency response in line with the University Business Continuity plan
  • Provide technical advice, works specification input and budget cost plans to assist in compiling the Estates 5 years financial plans.
  • Undertake administrative duties, maintain records and documentation as required by line manager and in accordance with Estates office and University policies.


  • Communicate updates and relevant information to stakeholders and other departments where maintenance activities impact on the building users' operations
  • Arrange building services shutdowns with customers and building users
  • Liaise with Estates and other University departmental staff to advise and assist with maintenance and defect repairs scheduling
  • Liaison with the stores’ manager for ordering, delivery and collection of spares and consumables


  • Provide estimated cost for contracted services, minor works, arrange small works projects in line with the Estates department guidelines using approved contractors and the Estates’ quote and tender limits policy, ensure work is completed to program, within budget, conforms to legislative requirements and to the University accepted standards.
  • Advise the budget holder with the product specifications and budget costs for specialist plant, tools, equipment and consumables required by the Estates Office/section

Skills and Experience

  • Qualifications or experience within building fabric, mechanical or electrical services understanding the technical principles of at least one area of expertise.
  • Proven work experience of having worked within the building services sector, including commercial, industrial and domestic equipment, undertaking electrical/mechanical installation/maintenance works
  • Experience in managing contractors and staff.
  • The ability to assess problems, propose solutions and then mobilise resources, expertise and contractors to resolve complex problems.
  • Autonomous and self-starter with good organisational skills with the ability to prioritise, maintain records, action plans and documentation up to date.
  • Computer literacy with Microsoft Outlook, Word, Excel is required.
  • Good verbal and written communication skills to enable the post holder to report on actions taken to remedy faults and to understand O&M manuals. Must have good customer service skills and be a good negotiator with the ability to empathise with customers' needs.
  • Technically competent in building services maintenance, preferably electromechanical, good understanding of HVAC systems, airconditioning experience desirable, thorough understanding of diverse & complex building systems installed across the university.
  • Suitable/relevant IT skills in Building Management Systems
  • A good understanding/knowledge of Health and Safety and operational practices, for example confined spaces, working at height, asbestos awareness, working with electricity and pressurised gases and liquids.
  • Good understanding of statutory compliance and the Health and Safety requirements for themselves, staff and contractors at all times, job specific and generally. An up-to-date awareness of Health and Safety is required.