Senior Student Administrator

The role

SPAIS is looking to recruit a self-motivated, and enthusiastic Senior Student Administrator to support the Student Administration Manager (SAM), Deputy Student Administration Managers (DSAM), and Education Directors in delivering high-quality education processes.

The post holder will have responsibility for specific areas of work which support the student admin-related processes and will supervise members of the School’s Student Administrative Team.

Excellent organisational skills are required along with a high standard of IT skills and the ability to interact with various office systems. Well-developed communication skills are essential as the post holder will be dealing with a wide range of stakeholders.

What will you be doing?

Assisting the Student Administration Manager/Deputy Student Administration in delivering high-quality education processes. To take responsibility for specific areas of administration which support the student admin-related processes within these courses.

Responsibility for supervising the Student Administrators and Administration Assistant.
Receive and respond to enquiries from students and staff including more complex queries.

Manage, alongside the DSAM/SAM, the administrative processes around all aspects of the taught administration cycle as well as acting as a point of escalation and support to the team.

You should apply if

• You have demonstratable student administration experience, knowledge of education processes and enjoy using your organisational skills and keen attention to detail to deliver a high-quality service to students and staff.
• You thrive on working in a busy, varied environment, have an excellent approach to customer service and can use your initiative, communication and organisational skills to be an effective and supportive colleague.
• You are a good team player, can communicate clearly with staff and students, building effective working relationships and remaining calm, resilient and positive in potentially complex and challenging situations.
• You are experienced in using a range of IT systems and be able to adapt to new systems and processes quickly.

Additional information

For informal queries about the role, please contact - James Camp, 0117 455 7932, james.camp@bristol.ac.uk

This advert will close at 23:59 GMT on Monday 27th of May 2024

Interviews are likely to be on: Tuesday 11th of June 2024

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