Student Experience Administrator

Department

The Academic Section is part of the University’s Professional Services and is headed by the Academic Registrar. The Section is responsible for managing all aspects of student and academic administration in partnership with Departments, Schools and Faculties. It plays a central role in delivering the University’s commitment to excellence in education across the institution through the development and implementation of the University-wide projects and the development, review and implementation of effective policy in support of the University’s academic mission. The Section is also the guardian of the student experience and leads, promotes and embeds the institutional commitment to putting students at the heart of everything we do.

The Student Life Directorate is part of the Academic Section and encompasses Student Development, Student Wellbeing and Inclusivity, and Student Services; all of which support student progression, success and graduate employability. We are committed to innovation and continuous enhancement within our services and to working collaboratively across all areas of the University, and beyond, for the benefit of our students.

Duties of the Role

We are looking to recruit a part-time fixed term Student Experience Administrator until the 31^st July 2025. To work with colleagues in the Student Experience team and across the wider University community to support the administration and delivery of key projects and initiatives related to student experience, including planning for Welcome and induction, and supporting registration and student voice activities, including national surveys (such as the National Student Survey and UK Engagement Survey).

Working closely with the Student Experience Officers to support the work of the wider Student Experience team including coordinating the operational activities and projects of the Student Experience Team to ensure providing high quality and efficient services, particularly during peak times. Liaising with departments and professional services teams to gather, collate and update information to support the successful delivery of registration, welcome and induction activities and volunteers. 

Skills and qualifications required

The successful candidate will good standard of education, including 5 GCSEs at grades A-C or equivalent ideally have recent, relevant experience of working in higher education student administration or an equivalent context and an understanding of the UK Academic Infrastructure.

You will have experience of completing administrative processes, working on time dependent projects and working independently using your own initiative. With first class time management and organisational skills and the ability to deal effectively with multiple priorities to meet deadlines.

You will demonstrate excellent administrative skills and the ability to work within, establish and improve systems At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

Please use the 'Apply' button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.

Our website http://www.essex.ac.uk contains more information about the University of Essex. If you have a disability and would like information in a different format, please email resourcing@essex.ac.uk.

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