IT Communications and Engagement Adviser

The location of this role will be a mixture of One Guildhall Square, Highfield Campus and remote working.

Please note the interview is expected to be held 1 - 2 weeks after the closing date. 

We’re looking for someone to join the University of Southampton’s iSolutions Communications and Engagement Team.    

Are you passionate about providing an excellent customer experience and helping others? 

Do you enjoy working in a dynamic, fast-paced environment and solving problems? 

Are you a good communicator, empathetic, and patient? 

Then we want to hear from you! 

About the Role

It’s an exciting time to join the iSolutions directorate at the University of Southampton. In this role, you will work within the iSolutions Communications and Engagement team to provide high-quality communications to the Directorate and the wider university. This is a fast-paced and varied role where no two days are the same.   

What you’ll do  

Lead the creation and delivery of iSolutions communications content to our community 

Work with stakeholders to understand requirements, provide advice on relevant channels and develop creative ways to convey messages 

Support the development of the iSolutions identity and promote our services to our community 

Support the development and delivery of Customer Experience activity within the university.  

Work with Technical stakeholder, Project Managers and Business Change Managers to ensure all communications are aligned, consistent and on-brand.  

Contribute to the wider reputation management carried out by the department.  

What you’ll bring  

We’re looking for someone passionate about providing excellent communications to a diverse audience.  

Experience in delivering internal communications in a large organisation 

Demonstrable experience in creating compelling communication pieces for diverse audiences and purposes 

Exceptional communication skills showing a strong sense of purpose, creativity and flair. 

Excellent writing skills with the ability to present complex issues in a focused, succinct, professional and persuasive manner 

Strong stakeholder management skills 

Able to organise, plan and deliver effective communications and engagement activities in line with wider project plans and time frames  

Excellent presentation and interpersonal skills and an ability to persuade, influence and collaborate with a wide range of people, including  at senior levels, and to foster and maintain trusted and effective relationships 

Working at the University of Southampton gives you access to a wide range of benefits in addition to our competitive rates of pay. Our core benefits include pension scheme membership, a generous annual leave allowance (supplemented by University closure days and public holidays) and excellent family leave arrangements (including maternity, paternity, adoption and parental leave). All our benefits can be viewed here. 

As a university, we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.  

Further details:

• Job Description and Person Specification

We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.

Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.

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