Administrator (Student Cases)

FTE: 1FTE (37 hours per week)  

Duration of Contract: Permanent 

Salary: UH5 £27,181 pa to £28,759 pa with potential to progress to £30,487 pa by annual increments on achieving designated skills and experience

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: MacLaurin Building, Bishops Square Campus

Main duties and responsibilities 

To be responsible for the comprehensive and effective administration of the Exceptional Circumstances, Appeals and Academic Integrity processes. To aid the development and constant improvement of processes of Exceptional Circumstances, Appeals and Academic Integrity within the University. To be responsible for the production, preparation and presentation of material for Assessment Panels and other meetings as appropriate, ensuring that all appropriate policies and procedures are adhered to.  

Skills and experience required

You will have appropriate proven administrative experience in a complex and dynamic organisation. Experience of working within Higher Education administration is desirable, but not essential.  

You will need to bring a willingness to be flexible in time and in workload to support effective team working and to facilitate seamless customer service to our students, internal and external contacts. 

The role requires accuracy, attention to detail, and you will have excellent communications skills in working effectively with key individuals. You will also have good organisational and IT skills, and the ability to use initiative in delivering to deadlines. 

Qualifications required 

Educated to A-level or to an equivalent standard or proven professional work experience. 

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification. 

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made.

Contact Details/Informal Enquiries: Tariq Zafar, Team Leader (Student Cases) t.zafar2@herts.ac.uk   

Closing Date: 29 August 2024

Interview Date: TBC  

Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts 

Apply online via the above ‘Apply’ button.

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