Daytime Responder - AD2530NK

Start Date: As soon as possible Full-time: 36.25hrs per week Fixed term: Until 10 January 2026

Applications are invited for the role of Daytime Responder within the Wellbeing Team in Student Services. The post holder will help to provide specialist support to assist students who present with a range of issues relating to their student experience. You will do this primarily by making referrals, advising on University policy, supporting physical and mental health, signposting wellbeing activities, assessing the need for financial support, and recommending appropriate academic adjustments. You will co-ordinate appropriate support within the University. Full support and supervision will be provided, including supervision of the records created by the Adviser.

You will be an excellent communicator and you will have experience of supporting various cohorts of people in tertiary education with a range of difficulties. You will be responsible for appropriately assessing, providing expert and professional advice and appropriately referring to colleagues internally and agencies external to Student Services. The ability to work flexibly and as part of a multi-disciplinary team is essential.

An ability to remain calm under pressure, work in a fast-paced environment and to prioritise work is vital. The successful candidate will be joining a dynamic, forward-thinking service, working alongside highly qualified, experienced and motivated colleagues.

Employees of the University have access to a wide range of staff benefits including:

• Annual leave of 34 days, plus 5 public holidays
• Financial contribution to relocation
• Membership of the S&LAS Pension Scheme with generous employer contributions
• A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies
• Staff discount scheme for local and national goods and services
• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
• A range of wellbeing initiatives including membership of Peppy, a health application that connects staff to expert practitioners and personalized support on health matters

Further information and informal enquiries may be directed to Rebecca Hyndman, Assistant Director – Wellbeing by email: rh260@st-andrews.ac.uk, or by phone: 01334 462020.

Applications are particularly welcome from people from the LGBTIQ+ community, people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented in professional posts at the University.  

Equality, diversity and inclusion are at the heart of the St Andrews experience. We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, LGBT Charter, Race Charters and Stonewall). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ staff and supporting networks including the Staff BAME Network; Staff with Disabilities Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network. Full details available online: https://www.st-andrews.ac.uk/hr/edi/

This role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on hrimmigration@st-andrews.ac.uk. 

Closing Date: Wednesday 18 September        

Interview Date: Wednesday 25 September

Further Particulars: AD2530NK FPs.doc

Please quote ref: AD2530NK 

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