Senior Communications Manager

About Us

The Senior Engagement Communications Manager develops and delivers effective communications that connect and showcases the work of International, Engagement & Service (IES) both within and beyond the university, driving participation and audiences, and reinforcing King's ambitions to make the world a better place.

IES is a new Directorate at King’s that brings together the expertise of teams engaging with communities and partners locally, national and globally. The Directorate provides strategic leadership for the university’s engagement at home and abroad, while providing a home for a portfolio of innovative programmes that generate and measure impact and serve the communities we work with and for. IES is home to some of King’s most innovative and impact-driven programming including  Sanctuary, the  Afe Babalola Centre for Transnational Education,  King’s Volunteering,  One King’s Impact, among others, as well as our civic and place-based engagement in  London, and across the world.

About the Role

The Senior Engagement Communications Manager within the International, Engagement & Service (IES) Directorate requires a balance of skills across internal and external communications, engagement, and digital.

The post holder will be adept at identifying, researching, and developing proactive communications campaigns and compelling news stories, features and content. They will work with colleagues across IES teams, central and faculty-based communications teams and external collaborators to tell those stories through digital, social and external media, impactful events, compelling internal and external campaigns, launches and other activities to inspire and engage our communities.

This is a full-time post (35 hours per week) and you will be offered an indefinite contract.

This is currently a hybrid working role where the role holder will spend part of their working week on campus and part of the week working remotely. Flexible working requests/patterns are welcomed.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience

Essential criteria

• First degree and professional communications qualification, or demonstrable equivalent experience
• Significant experience of communications and marketing at a responsible level
• Ability to understand and translate complex themes and messages for internal and external audiences, alongside expertise in how to create and communicate those messages in credible and impactful ways
• Excellent creative writing, ability to adapt to multiple styles and uses, editing and proofing skills with an eye for detail
• Advanced digital skills including experience in managing social media channels and working with website/newsletter/contact databases, CMS and CRM systems, video and podcasting technology
• Demonstrates strong leadership and interpersonal skills, facilitation, and coaching skills to build relationships across organizational boundaries and to positively influence and drive the right outcomes
• Experience of measuring reach/impact of communications and of using the data to underpin communication and engagement activity

Desirable criteria

• Experience of working in higher education.
• Experience of working cross-organisationally in a complex environment with competing priorities

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