Level 4 Data Analyst Apprentice

About us

The Institute's mission is to enable professional and continuing education throughout life, and to widen access to higher education. We design, deliver and curate a portfolio of world leading short courses and award bearing qualifications in a broad range of disciplines.

The IT and Systems team supports the Institute by providing data-led flexible and efficient system solutions for its administrative and operational activities. Systems managed include the central operational system, the Institute website, and Salesforce (the Institute's Customer Relationship Management system). The team ensures robust and reliable integration between all systems whether internal, University-managed or external.

Our activities primarily take place at Madingley Hall (a residential Grade I listed building), which provides facilities for conferences and events, and a full hotel service. Madingley Hall has 13 meeting rooms, 62 ensuite bedrooms, a bar and lounge, set in 8 acres of grounds (including Capability Brown designed gardens).

The Role

The systems development team consists of a Senior Systems Developer, an Apprentice Developer and a Software Test Analyst. The Apprentice Data Analyst will support the team to meet the business requirements for student, course and enrolment data to assist in decision-making and strategic planning. This is a level-4 apprenticeship, where you will be able to learn on the job and be allocated 20% of paid study time to study towards the course. The Apprenticeship course will be delivered by Firebrand Training, full details of the course are available here: https://firebrand.training/uk/apprenticeships/standards/subject/data/data-analyst-apprenticeship

Salary progression will be at the end of each year during the course.

Completion of this apprenticeship will provide learners with the following world class vendor certification(s) in addition to the Data Analyst apprenticeship: - CompTIA Data+

Your skills

You will have:

1. Demonstrable high level of computer literacy with the ability to quickly understand new concepts and techniques
2. Demonstrable aptitude for data analysis, with some experience of this in any media (e.g. Excel or formal BI tools)
3. Excellent communication skills, both written and verbal, and the ability to communicate effectively to both business users and technical team members
4. The ability to work well within a small team
5. The ability to use skills and experience to work independently with some supervision or guidance when required
6. Good problem-solving skills
7. The ability to prioritise and manage your own workload with minimal supervision.

Benefits

• 36 days annual leave, inclusive of Bank Holidays
• Defined benefits pension schemes
• Flexible working options
• Family-friendly initiatives
• Career and Professional development opportunities
• Support for health & mental wellbeing
• Discounts on shopping
• Rental deposit scheme
• Public transport season ticket loans

Please note Apprenticeship eligibility requirements will apply.

ICE is supportive of hybrid working, the current arrangements have staff working 2 days on site in Maddingly Hall and 3 days worked remotely, for those working Monday to Friday and where the role allows. These arrangements are subject to change and will not form part of the terms and conditions of employment.

Please not the Institute of Continuing Education will rename itself to University of Cambridge Professional and Continuing Education on 1st July 2025, any correspondence after this date will be under the new name.

Informal enquiries are encouraged and can be made to Ellen Lee, Head of IT & Systems: ellen.lee@ice.cam.ac.uk. 

To apply online for this vacancy & to view further information about the role, please click 'Apply' above.

The University actively supports equality, diversity & inclusion & encourages applications from all sections of society.

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