Associate Dean - Student Journey

This is an exciting opportunity to play a pivotal role shaping the student experience at London College of Communication, ensuring high-impact support for students that drives success from day one to graduation. 

The Role

As Associate Dean of Student Journey, you will lead the student experience across the College, shaping and overseeing all wraparound academic and engagement support services to deliver an outstanding student experience that enhances learning, nurtures creativity, and helps students to develop as learners throughout their studies. 

You will manage student-facing teams, champion the student voice, and work hand-in-hand with students and the Students’ Union to build a vibrant, responsive college community.

Through smart planning and collaboration, you will align college initiatives with university-wide goals and be the go-to expert on student success, using data, sector insight and innovation to continuously raise the bar.

You will provide strategic leadership to student support teams, and directly line manage the Student Learning and Engagement Team at the College while working in close collaboration with University-wide Student Services to ensure students receive a seamless and well-integrated support experience. 

About you

You will have proven experience of leading academic or student facing support teams in a higher education context and will be able to demonstrate experience of student facing employability services and supporting excellent student outcomes. 

A strong track record of delivering inclusive, high-impact support services across diverse student populations and the ability to deliver large-scale strategies or change programmes aligned to student engagement, success and wellbeing is equally important.

You will also be able to work cross-functionally with academic schools, student services, and senior stakeholders to deliver shared objectives, and will need an in-depth knowledge of trends, issues and regulatory frameworks in UK Higher Education. 

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. 

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

For further details and to apply please click the apply button.

Closing date: 23:55, 28 September 2025.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Lesley Wilkins, Senior Resourcing Adviser, lcc.jobs@lcc.arts.ac.uk

Our culture

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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