Alumni Communications and Digital Marketing Officer

About the role

Are you a creative communicator who thrives on connecting people and ideas? Do you love crafting compelling digital content that inspires action and builds community?

As our Alumni Communications & Digital Marketing Officer, you’ll help shape the way our community of more than 260,000 leaders in science, engineering, medicine and business, engage with Imperial. From digital storytelling to strategic communications campaigns, you’ll play a key role in how alumni connect and engage with Imperial, & support our mission to build lasting and meaningful relationships between the university & our graduates.

With a major fundraising engagement campaign on the horizon, your work will help to mobilise alumni in support of Imperial’s Science for Humanity strategy, and will be central to achieving our ambitious goals.

This is a full-time hybrid role. Office days are based at our White City campus, with occasional travel to South Kensington.

What you would be doing

You’ll craft compelling content and campaigns across email, social media, & web platforms, writing and developing your own content as well as working with contributors and stakeholders. You’ll manage our communications schedule, coordinating a complex portfolio of 400 emails per year, build a dynamic social media portfolio across university and alumni channels, and devise creative campaigns to help the Advancement Division meet our goals. You’ll also manage our online community, help us welcome new graduates to the community and celebrate our Alumni Award winners, build a stock of sustainable & creative merchandise and be a brand ambassador, educating colleagues in our visual and verbal identity. You’ll collaborate with colleagues across Advancement and the wider university to ensure alumni feel informed, inspired, and connected.

What we are looking for

From storytelling and video production to audience segmentation and analytics, you’ll bring a blend of creativity and precision to every project.

We’d like to see:

• Proven experience in digital marketing, communications, and content creation
• Very strong writing and editing skills, with an eye for detail and tone
• Experience managing email campaigns, social media, and web content
• Confidence with analytics tools and performance reporting
• Ability to manage multiple projects and deadlines
• A collaborative, proactive approach with a customer-focused mindset
• Familiarity with alumni engagement, advancement, higher education, or non-profit communications (desirable)

What we can offer you

• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities cycle-to-work scheme and interest-free season ticket loan schemes.
• A diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further information

This is a full-time, open ended role with office days based at our White City campus, with occasional travel to South Kensington.

For further details on the role please contact: Jenn Rowater, j.rowater@imperial.ac.uk.

Closing date: 26 October 2025

Expected interview date: Initial screening calls w/c 3 November 2025, in-person interviews w/c 10 November.

Available documents

Attached documents are available under links.

• download: Alumni Communications and Digital Marketing Officer Job Description.pdf
• download: Employee Benefits Booklet.pdf

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert prior to the closing date stated should we receive a high volume of applications.