Senior Receptionist

The Jeffrey Cheah Biomedical Centre (JCBC) is a state of the art research facility located on the Cambridge Biomedical Campus. The JCBC houses up to 1000 staff and visitors across three different Department/Institutes.

The JCBC Building Services Team (BST) is looking for a proactive and attentive full-time Senior Receptionist to join their team. The post-holder will be a key member of the BST and will be responsible for the day-to-day running of the front-of-house reception area and have experience in providing professional reception and administrative support to groups and visitors to the building.

Key duties and responsibilities: 

• Welcome staff, visitors and contractors and manage access accordingly.
• To manage telephone calls, emails, taxi bookings and room booking requests.
• To supervise one receptionist, give training and guidance as appropriate.
• Carry out administrative and clerical tasks, including cross-charging of invoices.
• Work with all departments in the JCBC to ensure data and security access is accurate.

Key requirements:

• Reception or customer service experience, in a senior capacity.
• Attention to detail and knowledge of Microsoft Office packages.
• Great communication and interpersonal skills with the ability to multi-task and work unsupervised. 

This role is permanent, and full time with flexibility around core hours.  It is office-based at the JCBC. 

To apply online for this vacancy and to view further information about the role, please click 'Apply' above.

Please ensure that you outline how you match the criteria for the post and why you are applying for this role on the online application form.

Please include details of your referees, including email address and phone number, one of which must be your most recent line manager. 

Closing date: 23rd November 2025 

Interview date: 25th November 2025 

Please quote reference PS47744 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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