Income Assistant

Interview date: To be confirmed

The Income Team (Income and Collections Department) are seeking an experienced customer focused Income Assistant.

Reporting to the Income Team Leader, the successful candidate will provide a friendly people centred service to students and staff at the University. They will deal with a range of financial enquiries, offer advice and post payments to the University's Financial systems.

Candidates should hold a minimum of 5 GCSEs (or equivalent) including Maths and English. Previous financial experience and experience of using the main Microsoft 365 products is essential. Previous customer service experience is also required.

The usual working week will include a mix of on campus days (Nottingham) and remote working from home.

This is a Part-time, Fixed term contract till 1^st June 2026 - Monday to Friday - hours 8:45 a.m. to 5:00 p.m. Your working hours will be (21.75 hours per week). 

Further information is available in the role profile. To apply for this vacancy please click ‘Apply Now’ to complete your details.

Please contact Lora Bunney (lora.bunney@nottingham.ac.uk) if you have further questions about this role. Please note that applications sent directly to this email address will not be accepted.

Further details:

Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Visit our Equality, Diversity and Inclusion website.

We are proud to be a Disability Confident Employer (Level 2) employer. Increasing the diversity of our community is extremely important to us and we are committed to the aims of Disability Confident Scheme. 

We are the first university to have achieved Athena Swan Gold Award.

To help you succeed, we published Candidate Guidance to provide support on the application and interview process.

Discover our benefits, visit Your Benefits website.

We welcome applications from UK, Europe and worldwide and aim to make your move to the UK as smooth as possible. Visit the Moving to Nottingham page for details.

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have the right to work in UK.

Advert information