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Learning & Teaching Support Assistant

Newcastle University

Location: Newcastle upon Tyne
Salary: £19,623 to £21,686 per annum.
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 23rd November 2021
Closes: 6th December 2021
Job Ref: 14203

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the Northeast of England. Attracting and retaining high-calibre people is fundamental to our continued success.

The Role
Based in the School of Pharmacy within the Faculty of Medical Sciences, you will provide administrative support to ensure the smooth and effective running of the School’s programmes.

You should have excellent organisational and interpersonal skills; be able to demonstrate high levels of accuracy and attention to detail; be a team player; and possess the ability to use your own initiative and to prioritise your own workload. Flexibility, discretion, tact and diplomacy are also essential, as is a comprehensive knowledge of Microsoft Office packages.

The balance of responsibilities will vary according to the nature and scale of the programmes within the School.

The post is full-time, fixed-term for 4 months.

For informal enquiries please contact Susan McAllister, School Manager susan.mcallister@newcastle.ac.uk

Key Accountabilities

  • To provide administrative support to the learning and teaching function of the School across the full student lifecycle (from registration, through progression to completion).
  • Responsible for inputting amendments to learning and teaching documents as requested by members of the School’s Learning and Teaching team.
  • Responsible for making updates to appropriate University systems as requested by members of the School’s Learning and Teaching team. In addition update teaching materials on university systems as requested, and distributing materials to staff and students.
  • Under guidance check and update student data using University systems, including ensuring students are appropriately registered for modules as required.
  • Where appropriate, supporting the allocation of personal tutors to students, and for monitoring meetings between tutors and tutees via the ePortfolio system.
  • Support the Learning & Teaching Team Leader with student attendance monitoring administration as requested.
  • To support the receipt and collation of assessment materials from academic colleagues, for tracking assessed work out for marking and chasing to ensure it is processed within expected timescales. In addition, transcribing or uploading marks to relevant University systems.
  • To support the organisation of practical assessments and assist in setting up examination venues.
  • To support the administration of processes relating to adjustments required for students with wellbeing issues or personal extenuating circumstances.
  • To provide support for the arrangement of student placements and maintaining accurate records.
  • To provide support for the allocation of research projects to students.
  • To support the secretary to meetings, including agenda preparation and circulation.
  • To provide support for the School’s Admissions where required; this can be significant for some programmes.
  • Any other duties within the scope and general nature of the grade which may be required. This includes some flexibility in working hours and may include occasional weekend working (in the region of two Saturdays per year).

Qualifications

  • Grades A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications, or relevant work experience in the unit or a comparable setting.
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