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Library Supervisor (Study Environment)

Queen Mary University of London - Department of Library Services Student Library Frontline Services

Location: London
Salary: £34,733 to £40,797 per annum, inclusive of London Allowance
Hours: Full Time
Contract Type: Permanent
Placed On: 9th September 2021
Closes: 26th September 2021
Job Ref: QMUL25786

About the Role

We are seeking a Library Supervisor in the Study Environment team, who will be responsible for managing a team of about 3-4 Library Assistants and take day to day responsibility for the standards of service and first impressions offered to library users across three sites, each with a distinctive character of their own.

You will work closely with the Manager for the Study Environment service. The Study Environment is used by the whole university community, including a very high number of taught students at peak times.

The Supervisors also act as Duty Supervisor, taking charge of day to day running of the onsite services on a rota basis. The Study Environment Supervisor role focusses on ensuring that all varieties of study space in the libraries are calm and comfortable, and that equipment and facilities managed by this team are in good working order. You will also have a role in the smooth running of the library buildings during some large scale building improvement works over the next two years, and some service improvement projects.

The post is permanent with an immediate start date. The starting salary will be Grade 4, in the range of £34,733 - £40,797 per annum, inclusive of London Allowance.

About You

You will have excellent communication skills, excel at multi-tasking and be calm under pressure. You will be educated to degree level or equivalent, or be qualified by substantial experience. You will have experience of working in a higher education library.

About Library Services

Library Services at Queen Mary has a vibrant international staff group and a rapidly evolving service base. We are working together to build a culture of diversity, service excellence and continuous improvement, commensurate with the vision and mission of an ambitious and rapidly growing university.

The Enquiry services are used by the whole university community, including a very high number of taught students at peak times.


We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

We particularly welcome applications from people who identify as men as this groups is underrepresented at this level at Queen Mary.

To arrange an informal discussion about this role, please contact

To apply for the role, please click the ‘apply’ button above.

The closing date for applications is midnight on 26 September 2021.

Interviews are expected to be held in the week beginning 18th October 2021.

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