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Operations Administrator

University of Leeds - International Student Support

Location: Leeds
Salary: £24,285 to £27,929 p.a. depending on experience. Grade 5
Hours: Full Time
Contract Type: Permanent
Placed On: 7th December 2022
Closes: 21st December 2022
Job Ref: SESIS1000

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Are you an effective administrator with the skills and experience to support a busy team to provide an exceptional experience for students from all over the world? 

The University of Leeds is one of the top 135 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.   

Teamwork is key to our success and our teams are committed to supporting every student to make the most of their time at Leeds and go on to succeed in their chosen career. 

As Operations Administrator you will play a key role in enabling your team to support international students to feel welcome and make a successful transition to life at Leeds and help all students to benefit from being part of our global campus community. You will provide high quality administrative support across a broad range of operational, project and team activities. Duties will include office management; taking responsibility for human resources, purchasing, finance, and health and safety processes; using your high-level MS Office skills to support event, project and logistics management; organising meetings and taking minutes; enquiry handling, customer service and liaising with internal and external partners; supervising student staff; and contributing to the ongoing development of effective services, processes, systems and procedures. 

Having previously worked in an administrative role, you will have experience of supporting a team and the ability to provide excellent customer service and work under pressure to meet multiple deadlines. You will enjoy working with people from diverse backgrounds and be sensitive to individual needs. You will be joining a team that takes pride in creating a welcoming and supportive working environment. The team learns from different perspectives, shares new ideas, values diversity, and takes an inclusive approach to work.

What we offer in return

  • 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s over 40 days a year!
  • Generous pension scheme options plus life assurance.
  • Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
  • Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
  • Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!   

To explore the post further or for any queries you may have, please contact:

Laura Dakin, International Student Experience Manager (Welcome), Email: l.a.dakin@leeds.ac.uk 

Location: Leeds - Main Campus

Faculty/Service: Student Education Service

Category: Administrative and Clerical Support

Interview Date: Thursday 12 January 2023

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