Partnerships Officer

Location: London Campuses 

Your required hours of work are 40 hours per week.

Main duties and responsibilities

• The role-holder will have the ability to actively work with colleagues from a number of departments for the purpose of supporting business and academic operations at Regent College London.
• Support the development of new and existing partnership activities, including scoping and research requirements.
• Support the Academic team in ensuring partner requirements are met
• Track and manage the staff approvals process according to partner requirements
• To support in IT system access and advice to Regent College staff and students through liaising with partner colleagues.
• Be responsible for the management (record keeping and version control) of documentation relating to partnership activities
• Routinely monitor all activities, review project risks, issues and progress taking such action as necessary to ensure minimum impact on project deadlines.
• Oversee the organisation of programmes for incoming delegations from partner institutions.
• Liaise with staff members to ensure that partnership quality management requirements, policies and procedures and partner regulations are understood, implemented and achieved.
• Build and maintain excellent working relationships with colleagues at partner institutions and stakeholders across Regent College London in order to be able to fulfil the objectives of the role.
• Resolve issues/problems/queries independently and provide advice on policy/QA matters to ensure that efficient, day-to-day customer service is delivered to colleagues.
• Maintain a thorough understanding of the College regulations, particularly those relating to partnership arrangements.
• Support internal and external reporting, including statutory returns and annual monitoring, providing justification for data quality queries in conjunction with partner universities.
• Work closely with Regent College London and the partners on terminology and processes relating to the student journey and student data practices.
• Ensure and maintain integrity and confidentiality of data in line with statutory and corporate requirements.
• Ensure that assessment boards and Data Reconciliation Meetings are scheduled one year in advance and be the main administrative conduit thereof.
• Facilitating Regent College London and partners teams work efficiently in admissions, registry and data management.

Other Duties

• To provide accurate and up to date information as required by the College.
• To attend team meetings and contribute to Quality Assurance reviews and audits.
• Maintain confidentiality in relation to all college information and to comply with General Data Protection Regulation.
• To be involved in College staff development and training schemes and participate in Personal Development Review procedures within the College.
• To adhere to the College's Equality and Diversity Scheme with respect to staff and students and to comply with and implement the College’s Health and Safety policy.
• To undertake any other reasonable duties and responsibilities as may be required.
• Working flexibly as part of the team including some evening and weekend work at peak times.

You will need to demonstrate:

• Excellent written, oral communication, presentational and interpersonal skills.
• Good organisation and time management.
• Strong IT and digital skills, including MS Office applications and social media.
• The ability to remain calm under pressure and adapt to changing requirements.
• The ability to build relationships with staff at all levels.
• The ability to work both independently and collaboratively, as part of a cross-functional team.
• A self-starting mindset with creative problem-solving and negotiating skills

To be considered for this opportunity, please email your CV to:

staff-recruitment@regentgroup.org.uk

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