Strategic Communication & Engagement Development Officer

This position will be based at the Singleton & Bay Campuses

Academic Services provides high quality professional services to students, staff  and external stakeholders. Academic Services enable and deliver, where appropriate, institution wide change, affecting improvements in key strategic areas to enhance the Swansea student experience and is proud to hold the Cabinet Office’s Customer Service Excellence and Investors in People Silver Awards.

We are seeking to appoint an enthusiastic and proactive Strategic Communication & Engagement Development Officer to join the Student Partnership & Engagement Services team. This role presents an exciting opportunity to manage the delivery of high-quality communication and engagement with key stakeholders for the Directorate including Academic Services staff, University staff in our Faculties and Professional Services, students and other stakeholders.  The postholder will work closely with the Head of Student Partnership and Engagement Services, Director and Executive Leadership Team to ensure timely, appropriate and vital communications and this role will be key to ensuring the Directorate shares information effectively and consistently via all channels and particularly the web and social media.

Candidates should have a Degree level qualification or have equivalent professional experience with excellent communication skills, the ability to influence and engage customers through oral communication, writing, presentations, events and networking; with proven ability to use language, visual and digital skills to ensure brand compliance and promotion.  In addition candidates should have significant experience working in a communications or marketing focussed role within a multi-faceted organization, developing and implementing communication plans and strategies to a range of audiences.

Candidates should include reference to the values and personal attributes within their applications, in addition to the essential and desirable criteria. The panel will be assessing against all of these skills and attributes.

For informal enquiries please contact:  Annie Cottam, Head of Student Partnership & Engagement Services, Email: a.l.cottam@swansea.ac.uk

Further details about Academic Services can be found at: http://www.swansea.ac.uk/academic-services/

Applicants are asked to provide a completed online application providing evidence against the essential criteria in the recruitment documentation.

The University is committed to supporting and promoting equality and diversity in all of its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

Shortlisting w/c; 20th Feb 2023

Interviews w/c: 27th Feb 2023

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