Communications Operations Officer

The role 

Are you looking for a varied and rewarding role where you can demonstrate your outstanding customer service and people skills? We are recruiting for a Communications Operations Officer, and you could be just the person we need.  

As part of a close-knit team, you will play a key part in delivering the operations function within the Communications team. You will role model outstanding customer service at all times and support colleagues to deliver for our customers, both internal and external, building relationships to pursue solutions and support the Communications team to be the best it can be. You will have an important role to play in delivering compliance for the Communications team, including finance, health & safety, and staff training. You’ll also play a pivotal role in supporting delivering the university merchandise range and supporting our activities at graduation. 

About you

You will have…

• Outstanding customer service skills  
• Excellent people skills and experience being a strong team-player
• Experience in responding quickly to situations, taking ownership to identify and resolve issues 
• A methodical approach to delivering operational requirements in your industry
• Excellent verbal and written communication skills 

What we can offer you

• A contributory pension scheme 
• 20 days holiday, rising to 24 days after four years supplemented by eight Bank Holidays and six paid additional days off for university closure 
• Subsidised health and fitness facilities on-site; cycle to work scheme; on-site nursery 
• A range of discounts which include restaurants, retail outlets and entertainment 
• See a full overview of our benefits here. 

This role is full-time and permanent. We have adopted a hybrid working model combining home working with regular time on campus. 

If your experience looks a little different from what we’ve asked for, but you think you are suited to this role, we’d still love to hear from you and see what you could bring to the team. 

For an informal conversation about the role, please contact Rheannon Slade at r.slade@soton.ac.uk. 

Application Procedure 

The application deadline is midnight on the closing date stated above. If you need assistance, call Recruitment on  +44 (0) 23 8059 2750, or email recruitment@soton.ac.uk. Quote reference 2229723CD on all correspondence. 

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