Communications Coordinator

The Communication Coordinator is responsible for the provision of effective and timely communication to staff and students using appropriate communication technologies to support the delivery of IT initiatives and services.

Contribute to the development of the IT Communications Strategy including collaboration with IT Business Partners, Faculties, and Professional Services to ensure the Communications Strategy is developed and reviewed to support the business requirements

To provide a communications service for IT operational, project and event activities to staff within IT and across the University

To review, maintain and advise on IT content published through iCity and other channels including the IT Service Desk

To co-ordinate with IT Senior Management Team and teams within IT to ensure consistency and quality of communication

To compose and distribute key messages across the organisation relating to IT including drafting concise and accurate briefings and preparing communications that make complex IT issues understandable

To provide a communications service for IT operational, project and event activities to staff within IT and across the University

To help deliver all existing communications mechanisms and support the development of new online and offline channels of communication

• Degree or relevant professional qualification
• Good understanding of marketing and promotion of services
• A commitment to a customer-focused service delivery
• Able to contribute as part of a team in a busy and pressured environment
• Meticulous attention to detail and accuracy
• Excellent communication and interpersonal skills with the ability to establish relationships and maintain contacts with stakeholders across the University

Further details:   Job Description     BCU Values  

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