Back to search results

Head of Applicant Experience

Canterbury Christ Church University

Location: Canterbury
Salary: £49,794 to £54,395 per annum with additional progression opportunities up to £57,696 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 15th September 2023
Closes: 13th October 2023
Job Ref: REQ04392
 

Would you like to lead and influence applicant experience in the largest provider of placed applicants through UCAS in 2022? Following a restructure in our Admissions team due a significant increase in overall applications, Canterbury Christ Church University now seeks a solution-focused Head of Applicant Experience. We believe it to be one of the most exciting jobs in Higher Education Admissions right now due to the pace, potential and scale.

The role is crucial. It carries a high level of autonomy and the chance to work right across the organisation. It is an especially interesting role since we handle a huge variety of applications at Canterbury Christ Church University, from UK and international students (undergraduate and postgraduate) through to our growing number of partner institutions. We offer professional programmes across health and education too, as well as places at our Kent Medical School, jointly run with the University of Kent.

The Opportunity

The Head of Applicant Experience reports to our Assistant Director (Admissions) and leads a small team. Their key areas of responsibility are collaborative applications (working with our partner institutions), refining and developing admissions processes and leading the University’s Clearing Enquiry Service. In all cases, the focus is on creating a high-quality experience to all applicants, from course set up through to acceptance. Our Head of Applicant Experience also engages closely with UCAS and DfE changes, CMA compliance, OfS conditions of registration, international/national entry qualifications and both UK and international partnership developments to make sure we have our finger on the pulse of any developments that will impact on admissions.

The Head of Applicant Experience is a key interface with Registry, Student Systems and Planning, working to provide a seamless student experience as the applicant record transfers to the student record. They work collaboratively across the Undergraduate Admissions, Postgraduate Admissions and Compliance teams. It is also a strategic role, proactively leading systems and processes enhancements to improve the applicant experience and setting policy related to the quality of the applicant record.

Who are we looking for?

We are keen to hear from people with experience of admissions in Higher Education at team leader or management level, who are excited to lead an area focused on applicant experience. Experience of developing and applying policy, procedures and regulations and of improving systems and processes is extremely relevant. We welcome compassionate leaders, who nurture and support their team, warm colleagues who build excellent working relationships and strategic thinkers, able to see new ways of improving what we do and come up with solutions. The role is busy and sometimes can be pressured – but if you work in admissions, you know that already!

Sound knowledge of the following would be highly valuable:

  • SITS Tribal, particularly the Marketing and Admissions components
  • UCAS/UCAS Teacher Training business rules and managing link products

Anderson Quigley is acting as an advisor to Canterbury Christ Church University. A search process is being carried out by Anderson Quigley in addition to the public advertisement. Should you wish to discuss the role in strict confidence or for details on how to progress your application, please direct all enquiries to our advising consultant Akhil Yerneni, who can be reached at akhil.yerneni@andersonquigley.com or 07808 649 556

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 
More jobs from Canterbury Christ Church University

Show all jobs for this employer …

More jobs like this
Join in and follow us

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge