Student Voice & Surveys Manager

The Role

This strategically important role requires working with stakeholders from across the organisation to coordinate and evaluate our student’s feedback in support of operational, management or strategic level initiatives.

Kingston is a university which aims to place students’ feedback at the heart of decision making. This role is fundamental in helping the university to achieve that by better understanding how it is measuring outcomes and how it compares to internal and sector benchmarks and thresholds.

The Person

You will know and believe that Student Voice is a team sport with stakeholders from across the university. You will therefore be a driving force in building a collaborative ‘student voice alliance’ from across all business owners to maximise the value of the feedback we receive.

You will love working with students and helping to amplify their voices through the various feedback mechanisms. You will be both good at contextualised analysis and communicating/reporting in a succinct and clear way.

Directorate/Function

The Planning department supports the university’s decision making by providing analysis to address the university’s key strategic aims, including the performance of its educational portfolio, its students’ voice whilst at university, and the benchmarked institutional performance across a range of internationally recognised measures.

The Student Voice & Surveys team is part of the Planning department and works closely with Executive Director, Students and Pro Vice-Chancellor for Education and their respective teams to ensure a well-coordinated and holistic student voice mission at Kingston University.

Further information

This is a full time, permanent role with a starting salary of £48,251 per annum.

Interviews are likely to take place on Monday 30 October 2023.

If you would like to discuss the role, please contact Mr Gerry Greyling, Head of Planning.

Applications should consist of a CV accompanied by a brief covering letter (maximum 2 pages of A4) addressing the criteria in the Person Specification for the position applied for.

Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students’ identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme. 

To apply click on ‘Apply Now’. If, for accessibility reasons, you need to apply in an alternative format, please email jobs@kingston.ac.uk or call the HR Shared Services team on 020 8417 3118.

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