Undergraduate Administrator

About us

The UCL School of Management is home to UCL’s business and management research and education programmes. The School has forged a reputation for world-leading research and teaching in the areas of innovation management, the creation and growth of technology-intensive organisations, business analytics, and entrepreneurship. The School is home to over 2,000 students, with more than 55% from outside the UK. The School’s faculty members also come from all over the world, with PhDs from Harvard, MIT, Stanford, Columbia, UCLA, North-Western, Cornell, Duke, Cambridge, and London Business School among others. Further information about the School can be found here: www.mgmt.ucl.ac.uk/.

About the role

The role will specialise in administering all matters relating to the teaching and learning activities of the designated programme(s), ensuring effective procedures are documented and adopted for dealing with enquiries, ap plications, induction, module selections, student queries, marketing, assessments, progression, student support, committees and events. The post will lead in achieving a high quality and timely service to current and prospective students and staff relating to the designated courses/programmes and beyond. The post plays a key role in the development of the School of Management Teaching and Learning Support Team.

About you

The post holder will be educated to A level standard (including A-C in 2 subjects), or equivalent experience such as report writing and interpreting data, previous experience in Programme administration including dealing with student/customer enquiries with excellent interpersonal skills and the ability to develop collaborative relationships with students and staff at all levels.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. Our department holds an Athena SWAN Silver award, in recognition of our commitment and demonstrable impact in advancing gender equality. We particularly welcome applications from black and minority ethnic candidates as they are under-represented within UCL at this level.

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