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Admissions Officer - Fixed Term (Maternity Leave)

Queen Mary University of London - External Relations - Admissions & Recruitment

Location: London
Salary: £38,165 to £44,722 per annum
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 4th December 2023
Closes: 1st January 2024
Job Ref: 618
 

About the role

Applications are invited for the role of Admissions Officer on a fixed term (12 months) basis to cover parental leave.

Admissions Officers are members of our central Admissions team, which handles a range of foundation, undergraduate, postgraduate taught and research programme applications to all the university’s Schools and Institutes. Our Admissions Officers are assigned either to the Postgraduate or Undergraduate team but are expected to work flexibly across team boundaries to ensure that applicants receive a consistently good service during peak times.

You will be responsible for receiving and processing applications to the University from initial application to registration. This will include using your judgment, expertise and knowledge to deal with queries, make decisions, issue offers, check that conditions related to the offer are met, and relaying final confirmation decisions. You will respond to all admissions-related enquiries in a timely and professional manner and provide high levels of customer service.

About you

You will have experience of working in an administrative role supporting the admission of students, ideally in UK higher education. Experience of offer-making under delegated authority from academic departments will be an advantage.

You will be customer-focussed, self-motivated and flexible, equally capable of working independently and as a member of a team. You will be capable of carrying out tasks and making decisions consistently within a clear policy and regulatory framework, referring to managers only in complex cases.

About the Department

The Admissions Office sits within External Relations directorate and its primary focus is to recruit students with the qualifications and potential to succeed. The Office handles around 110,000 applications per year to undergraduate and postgraduate programmes. Working together with colleagues in academic Schools and professional services, we aim to provide a high-quality user experience for applicants and staff who support the applicant journey. We are committed to excellence and continuous improvement in all that we do.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability.

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