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Senior CRM Campaigns Officer

London South Bank University - Student Journey

Location: London
Salary: £35,439 to £40,976 per annum, inclusive of £4,952 London Weighting.
Hours: Full Time
Contract Type: Permanent
Placed On: 6th December 2023
Closes: 3rd January 2024
Job Ref: REQ9632

Turning Passion into Purpose. The department of Marketing, Recruitment & Communications (MRC) at London South Bank University are excited to be recruiting for the post of CRM Campaigns Officer. This department is responsible for the University's student recruitment, its reputation, and external relationships. It works to help define and raise brand awareness of LSBU among target audiences while aiming to attract the best prospective students to the University. The team coordinates: media relations; internal communications; brand and visual identity; digital media; market research and insight; corporate and course marketing; events; and student recruitment. 


This successful candidate will be immersed in the dynamic landscape of CRM and higher education student recruitment. You will have direct ownership to craft and implement strategic omni-channel communication plans aligned with the student journey, while leveraging best in class CRM technologies as Salesforce and Marketing Cloud such to drive personalisation and targeted communications.

About You:

We are looking to hear from candidates who have the following skills/experience:

  • Demonstrable CRM expertise
  • Strategic Communication Skills
  • Project Management
  • Compliance Awareness

Benefits and How to Apply:

As a leading Higher Education Institution LSBU offers staff a highly competitive benefits package including holiday entitlement starting at 26.5 days per annum, professional development opportunities and flexible working. Full details on the range of benefits we offer can be found here.

The person specification for this role alongside applicant guidance on what to submit within your application can be found within the candidate pack attached. Applications must be submitted via the "Apply Online" button below.

For an informal conversation ahead of applying please feel free to contact the hiring manager for this position, Anette Lindskog, CRM anette.lindskog@lsbu.ac.uk

The closing date for applications is Wednesday 3rd January 2024 at 11.59pm

Interview/assessment on Friday 12th January 2024

We are happy to talk flexible working and reasonable adjustments and aim to make our recruitment and selection process accessible to all, please contact us to discuss any support you need. The diversity of LSBU’s staff and students is a source of our strength and the richness of ideas and perspectives that this diversity brings makes LSBU a unique place to work.

This eligible for sponsorship under the UKVI Skilled Worker route, more details on this can be found within the candidate pack.

If you have any questions related to your application, please email the recruitment team hrdsr@lsbu.ac.uk

We reserve the right to close the vacancy early, should we receive sufficient applications.

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