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Exams Manager (Operations)

King's College London - Students & Education - Examinations & Assessment Team

Location: London
Salary: £43,205 to £50,585 per annum, including London Weighting Allowance
Hours: Full Time, Part Time
Contract Type: Permanent
Placed On: 8th February 2024
Closes: 3rd March 2024
Job Ref: 083987
 

Job description

About us

We manage the organisation and operation of over 2,600 invigilated examinations annually for more then 100,000 candidatures, including those delivered overseas and online, and for all King’s College London students.

We are responsible for the delivery of a comprehensive service that is fit for purpose and evolves constantly to meet the needs of our students. This includes devising and implementing all associated business processes to ensure they are responsive and proactive, and driving a culture of service management and improvement that centres our students at the heart of the service.

About the role

We are recruiting for a flexible and proactive Examinations Manager (Operations) who will be responsible for overseeing the planning and operational elements of the university’s examinations service. The role holder will line manage the operational team to ensure the successful delivery of the variety of tasks associated with the examinations service. In addition, the role holder will manage the appointment, training and management of all university invigilators.

This is an exciting opportunity for colleagues looking to work closely with students and who wish to utilise their skills and expertise in large scale events management, operations, and service improvement.

This post will be offered on an indefinite contract.

This post is offered as a full-time post but we are happy to talk about part-time, job-share and other flexible working options. There are essential periods of high intensity associated with protected examination periods (usually January, May and August) throughout the academic year.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post

Skills, knowledge, and experience

Essential criteria

  1. Experience of running mass participation events, or in overseeing high volume and time sensitive work or projects, including the management of teams
  2. Knowledge of the Higher Education Sector, including the current challenges potentially facing the examinations service
  3. Excellent interpersonal, communication and presentation skills and demonstrating examples of times when you have managed complex stakeholder groups
  4. Competent at operating appropriate IT systems, ideally including a good working knowledge of Microsoft Excel, SharePoint and MS Teams
  5. Good problem solving and data analysis skills, and the ability to report on complex data to a diverse stakeholder audience
  6. Experience of leading change in business processes, using evidence to inform decisions
  7. Experience using large database software, such as a student record system

Desirable criteria

  1.     Knowledge and experience of SITS, and Scientia Exam Schedule
  2.     Experience of Moodle, in an assessment context

Your application should clearly set out how you meet the essential criteria as this is how we shortlist applications. Learn more, including tips on writing your application and supporting statement on our website: https://jobs.kcl.ac.uk/gb/en/applying

Interviews will be held using Microsoft Teams and will consist of competency-based questions linked closely to the essential and desirable criteria mentioned here.

Interviews are scheduled to take place week commencing 12th April 2024.

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