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Venues & Events Operations Assistant

University of Bristol - Campus Division

Location: Bristol
Salary: £22,214 to £24,248 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 26th February 2024
Closes: 11th March 2024
Job Ref: SUPP110933

The role

With a starting salary of £22,214 per annum, the Venues and Events Operations Assistant role sits within the Events Team of the Venues & Events Department, which is responsible for generating valuable income for the University through the letting of event space, venues for filming production and summer group accommodation. Based at Goldney House in Clifton Village, you will be working alongside the team of Event Coordinators as well as the support services and third-party suppliers we use to facilitate our customers’ events. The events we manage range from small meetings to multi-venue conferences as well as awards dinners, weddings, garden parties, group accommodation and filming production locations.

What will you be doing?

To support the Venues and Events Office through the provision of operational event assistance across the numerous event venues in the University portfolio. The main purpose of the position is to support the Venues and Events Office with the on the day event delivery ensuring that the client’s expectations are met and that the operational aspects of the event are appropriately managed. 

Undertaking pre-event checks ensuring venues are clean and safe for use and undertaking the set-up of event spaces; putting out tables, chairs and furniture and other related manual handling tasks.  

Being the main point of contact for our customers on their event day, providing a professional and welcoming reception desk service in a variety of venues. Seeing the events through from start to finish on event day as per customer’s requirements and problem solving as required.

Assisting with general office tasks, including administration tasks such as stock takes, creation of event signage and booking car parking permits.

Due to the nature of the business this role requires regular evening and weekend working on a rota basis.

You should apply if

You have proven experience in an events/hospitality operational environment with experience in a customer service environment.

You have the physical ability and capability to complete manual handling tasks such as room set-up and lifting and moving of equipment, and are able to work on a rota basis.

You have a full UK driving licence, held for at least two years, as you will be travelling around the campus using a departmental vehicle. 

Additional information

For informal queries about the role, please contact Tom Scott on 0117 428 400 / thomas.scott@bristol.ac.uk

This advert will close at 23:59 GMT on Monday 11th March 2024.

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.

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