Education Support Administrator

This part-time (0.6 FTE) post is available immediately on a fixed term contract until 27/09/2024. This role is 21.9hours per week, ideally taken over 3 days, but we can accommodate over 4 days if necessary.

Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Administrators to join our dynamic Education Support team.

We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University.  We would love you to join us on this journey!

• Do you enjoy direct contact with people?
• Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
• Do you enjoy providing administrative support?
• Are you fantastic at organising, communicating and making things run smoothly?
• Do you want to work for an excellent employer with some fantastic career and training opportunities?

If so, our Education Support Administrator role in Education and Academic Services could be for you.

About the Role:

As key members of the Education Support team on the Streatham campus, you'll be part of Building One Hub Teams, contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.

Responsibilities:

• Provide advice, guidance, and administrative support to students and staff.
• Support the delivery of taught programmes across a diverse range of activities from enrolment to graduation, including student record maintenance, supporting assessment delivery and administration and awarding and progression.
• Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.

About You:

We are looking for committed individuals with:

• Strong desire to build a career in administration and customer services.
• An excellent attention to detail and strong organisational skills.
• Experience working independently and as part of a team.
• Excellent customer service skills.
• Adaptability in a culture of change and growth.

This role form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work on campus.

Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.

Please ensure you read the Job Description and Person Specification for full details of this role.

Contact:

For further information, contact esm.buildingone@exeter.ac.uk

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