Admissions Administrator

Summary of the role
We are seeking to appoint an enthusiastic Admissions Administrator to join our thriving Postgraduate (PGT) Admissions Team. We are looking for someone who will put our applicants and offer-holders at the heart of their daily work, who prioritises the delivery of excellent customer service, and understands the value of their contribution to our team.

You will be part of a really friendly and supportive team environment. We care a great deal about the importance of working within a team where work/life balance is taken very seriously and strongly encouraged. We host regular Team catch-ups which give us the opportunity to not only share updates on PGT Admissions operation, but also enjoy informal quizzes, playlist music challenges, and other social interactions.

The PGT application cycle has exciting and lively periods with peaks throughout the year so we would be looking for someone who is organised, can work under pressure and can work to tight deadlines. You will communicate with applicants and stakeholders via various methods (phone, email, face to face and online chat), so we are ideally looking for someone who has experience in a customer service role. The PGT Admissions team has a strong team morale with a great support system, you will work as part of a mini team with a supervisor, so team working will be a big part of this role.

Full training on our Admissions processes, UK/International qualifications and the use of large database systems will be given, but if this is something you are already familiar with, it would be advantageous.

The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a gold rating in the Teaching Excellence Framework Award 2023, underpinned by gold ratings for Student Experience and Student Outcomes.

Our Equality, Diversity and Inclusion Commitment 
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

Benefits
We offer some fantastic benefits including:

• 39 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campuses and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

This role offers the opportunity for blended working with the expectation that the role holder would come into the office 2 days per week.

Further information
For informal enquiries please contact: Rory Meakes R.Meakes@exeter.ac.uk.

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