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Programme Administrator

University of Reading - Henley Business School

Location: Reading
Salary: £23,144 to £27,181 per annum.
Hours: Full Time
Contract Type: Permanent
Placed On: 13th June 2024
Closes: 30th June 2024
Job Ref: SRF47613
 

Henley is the place where strong beliefs meet bold ambition. The place that is always bringing business to life. This is an exciting opportunity to join a top triple accredited, International Business School with campuses, offices and partnerships around the world. We have over 700 students from more than 100 countries and over 87,000 Alumni from 160 countries. We are truly an international institution. Our courses are enriched by real world knowledge, world class research and innovative teaching for students and business professionals at every stage of their career.

We believe in standing out from the pack, thinking the unexpected and putting people first. Our core values of being human, bringing passion and braving change can be seen in all that we say and do. Acting responsibly and doing the right thing are engrained in our DNA while our energy for making business better is nothing short of infectious.

Working with Programme Directors, members of faculty and other professional services staff within Henley Business School and the wider University, this post supports the delivery of an extensive portfolio of programmes delivered at Henely Business School. This post is expected to be agile working across the Pre-Experience Post-Graduate, Post-Experience and Undergraduate programme areas, depending on the greatest need to support growth areas of student recruitment. This role supports the consistent and integrated delivery of programmes ensuring high levels of customer service and a high-quality experience for Henley students.

You will have:

  • Strong verbal and written communication skills with the ability to communicate effectively with a range of stakeholders.
  • Confidence in being able to successfully build and develop professional relationships with strong interpersonal skills.
  • Proven IT skills, including Word, Excel and PowerPoint to at least intermediate level.
  • Exceptional planning and organisational skills to ensure prioritisation and completion of multiple tasks.
  • Motivation to learn and be involved in new areas of work with an agile mindset.
  • Excellent attention to detail and accuracy.
  • Minimum of 5 GCSEs at grade C or above, or equivalent knowledge of setting up and maintaining effective administrative systems and procedures.
  • Knowledge of current customer management practice.
  • A strong administrative background.
  • Experience of working with IT systems.
  • Experience of working in a customer-facing role and evidence of providing a high-quality service.

Closing date: 1st July 2024
Interviews will be held: 8th July 2024

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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