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Hospitality Supervisor

University of Bath - Hospitality Operations

Location: Bath
Salary: £24,533 per annum. You will receive a market supplement to bring your pay up to the equivalent rate of pay for spine point 15 on the University pay scale. Grade 4
Hours: Full Time
Contract Type: Permanent
Placed On: 4th September 2024
Closes: 17th September 2024
Job Ref: KW12026

About the role

This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus. 

We have a vacancy for a Hospitality Supervisor. As Hospitality Supervisor you will supervise and work as part of a team to ensure that the customer experience is optimised and high standards are maintained. Duties include: training team members, rota management, adhering to financial regulations and health and safety/food hygiene standards, opening and closing shifts, setting up and providing a first class service for catering events and functions. 

The role will be supported by junior staff who you will supervise and guide as well as by on-site managers who will promote your own personal development and growth. Full role details are included in the job description.

The successful candidate will have experience of supervising and excellent standards of customer service in a customer focused environment. You will have experience in providing team members with operational training. You will have knowledge of relevant health and safety regulations, licensing laws and work well as part of a team. You will need to demonstrate the ability to remain calm under pressure, as it can be extremely busy over peak periods.

Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time roles.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’  when answering the question ‘Where did you learn of this job?' and email campusserviceshr@bath.ac.uk the name of the person who referred you.

*Both bonuses are subject to terms and conditions.

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