Change Manager

About the Role
The Change Manager will work within the Strategy Delivery Office, supporting Project Managers to manage engagement and change.

The role will facilitate change within wider initiatives, to embed changes that impact stakeholders and users across the institution, and will be responsible for facilitating changes to ensure smooth transitions and minimise disruption. The role involves planning, implementing, and managing changes in processes, systems, or organisational structure.

Main duties and responsibilities

• Ensure effective feedback mechanisms are in place by championing a consultative and partnership approach to the development of plans and implementation of change, and making this approach visible to stakeholders.
• Create communication plans, developing, initiating and maintaining a constant and differentiated dialogue with stakeholders using a variety of media to build engagement.
• Identify interdependencies between projects and other change initiatives, ensuring stakeholders are consulted and fully engaged and wider impact of projects and change initiatives are planned for, yielding robust delivery timelines.
• Identify, assess and monitor risks and impacts associated with change projects, to provide timely interventions and mitigations where needed.

About You
We are seeking an experienced Change Manager who is educated to degree level or equivalent experience, with a Change Management certification. The person should have experience of managing successful organisational change in large and/or complex programmes.

About the School/Department/Institute/Project
With expansion in our academic communities and our student body, there are exciting opportunities to change the way we serve students, staff, and our local community. The Strategy Delivery Office is seeking an experienced change manager to ensure changes are implemented around strong stakeholder engagement, so that designs and delivery timelines are structured for success and the results set the bar for sector excellence.

Overall, a Change Manager plays a crucial role in ensuring that organisational changes are executed effectively, with minimal resistance, and that the intended benefits are realised.

About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

Our reformer heritage informs our conviction that great ideas can and should come from anywhere. It’s an approach that has brought results across the globe, from the communities of east London to the favelas of Rio de Janeiro.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

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