Operations Assistant Education/Facilities

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

The Role
To provide effective and efficient education and facilities administrative support to the users of the Business School buildings.

Newcastle University Business School is seeking well organised and motivated individuals with strong interpersonal skills to join the Professional Services Team in our front of house ‘one stop shop’.

You will provide students, staff and stakeholders with an excellent level of service and ensure that they are effectively supported during their time with us. This will include acting as front-line support for a range of reception, facilities and education related queries across the Business School locations situated on the Helix Site. You will need to be a proactive individual, with an ability to work from your own initiative and be able to provide a positive contribution to the wider School/University community.

You will possess good organisational and communication skills and be keen to provide students and staff with a consistently excellent level of service. Ideally, you will have demonstrable work experience in a relevant role in a Higher Education setting, with a working knowledge of relevant university systems, although this is not essential. You will need to be competent in using a PC and have a good working knowledge of standard software packages (Microsoft Word/Excel/Outlook).

For an informal discussion about the post, please contact our Facilities Manager - Michaela.ODoherty@newcastle.ac.uk or Education Manager David.Ormston-Simpson@newcastle.ac.uk.

Newcastle University Business School is located in Newcastle City Centre and at the gateway to the Newcastle Helix, a £350million partnership between Newcastle University, Newcastle City Council and Legal and General, where business meets Science.

Home to 4000 students, Newcastle University Business School is one of an elite group of Business Schools worldwide to hold triple accreditation from the three internationally recognised accreditation bodies: AMBA, AACSB, and EQUIS. This places the School in the top business schools worldwide and is testament to our reputation for Teaching and Research. Our vision is to be globally renowned for the Future of Work and developing students for a future they can shape.

For more information about Newcastle University Business School, please visit our website https://www.ncl.ac.uk/business-school/.

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