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Operations Officer

Imperial College London - Department of Metabolism, Digestion and Reproduction

Location: London
Salary: £46,614 to £52,245 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 3rd September 2025
Closes: 24th September 2025
Job Ref: MED05420
 

About the role

As the Operations Officer for the Department of Metabolism, Digestion and Reproduction you will be responsible for leading the development and delivery of HR processes, supporting career progression, fostering a culture of excellence, as well as providing high level support to a number of senior committees. Reporting to the Director of Operations and working closely with other members of the core professional services team, you will play an important role in shaping and implementing HR and Equality Diversity and Inclusion policies within the Department. 

What you would be doing

You will provide guidance, advice, and support to all staff in liaison with the HR Business Partner, ensuring our policies are up-to-date and aligned with current practices. You’ll act as the primary point of contact for HR operational activities and will be instrumental in encouraging an inclusive and collaborative work environment.  You will be enthusiastic, organised, proactive and able to manage a varied and busy workload.

  • Advise on and implement a range of HR processes, ensuring compliance with policies and procedures.
  • Provide guidance and support to staff on HR and EDI matters, promoting diversity and inclusion within the Department.
  • Conduct regular reviews to evaluate the effectiveness of HR and EDI initiatives and propose improvements as appropriate.
  • Manage recruitment and induction processes for staff across the Department.
  • Analyse data available to the Department in relation to HR and EDI and identify trends and areas for improvement, presenting findings in reports to ensure awareness of key issues.
  • Provide high-level support, including minute-taking, to various committee and senior leadership meetings within the Department.

What we are looking for

  • You will have proven experience in a professional services role, preferably within a similar academic, NHS Trust or research environment. You should have a strong knowledge of HR practices and EDI principles as well as experience of recruitment and selection processes and procedures.
  • Excellent communication and interpersonal skills are essential along with the ability to build relationships and work collaboratively. You must be able to work independently with minimum supervision and take a proactive approach to your work.

What we can offer you

  • The opportunity to support and influence the HR processes and culture within the Department.
  • The opportunity to work as part of a core team with regular interactions with both clinical and non-clinical academic staff
  • The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity
  • Benefit from sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes)
  • Get access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme
  • Interest-free season ticket loan schemes for travel
  • Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing.

Further information

This is a full-time, open-ended post located at the Hammersmith Campus of Imperial College London, but travel to other campuses may be required.

If you require any further details on the role please contact:

Joanna Thompson – joanna.thompson@imperial.ac.uk

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