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Senior Desktop & AV Engineer (Software)

University of Gloucestershire - IT Operations

Location: Cheltenham, Gloucester
Salary: £38,784 to £43,482 per annum, Grade 7
Hours: Full Time, Part Time
Contract Type: Permanent
Placed On: 17th December 2025
Closes: 6th January 2026
Job Ref: S2254

We are open to discussing opportunities on a 0.8 and 1 FTE

We’re looking for a Senior Desktop & AV Engineer (Software) to join our IT Operations team and lead on the development and ongoing management of our Windows & Apple desktop environments.

The role is the system owner and responsible for our desktop management systems (Intune, SCCM & JAMF) as well as ensuring the operating systems and software on our managed devices are secure, consistent and meeting user requirements.

This is an exciting opportunity for an experienced engineer who thrives on solution design, technical leadership and driving forward modern device management across Microsoft & Apple environments.

Responsible for a small team of engineers, the role will also work collaboratively across IT Operations, lending their expertise to areas such as Microsoft 365, Azure & server management.

Key Skills:

Desktop Management Systems – Extensive experience with desktop management systems (e.g. Intune, SCCM, JAMF) with a hands-on background regarding managing desktop environments.

Windows & Apple – Strong familiarity with Windows & Apple operating systems and software, with theability to expertly troubleshoot escalated technical problems.

Technical Leadership – Ability to provide technical expertise to team colleagues, whilst promoting a customer-focused and proactive service approach.

Planning & Co-ordination – Confident with using own initiative to prioritise & manage technical projects, ensuring key user & compliance requirements are met.

The role is primarily based at Park Campus but required to work across all University locations within Cheltenham & Gloucester as workload dictates.

How to apply

To apply please click on APPLY at the bottom of this page. To minimise duplication of your effort, please limit your application to completion of the supplied form; a cover letter and/or CV only will not be considered. Please use the supporting statement section within the application to outline how you meet the essential and desirable criteria set out in the Person Specification.

Contact Details 

Full details are available in the enclosed job description and please contact Dave Griffey, IT Operations Manager (dgriffey@glos.ac.uk)  if you have any queries regarding the role.

Key Dates

Closing date – Tuesday 6th January 2026

Interview date – Thursday 15th January 2026

To avoid disappointment please apply early, should we find a suitable candidate we will close the advert. 

For more information about out benefits and working for the University please click here.

The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. We are proud to be a Disability Confident Leader, guaranteeing an interview to everyone who meets the definition of disability set out in the Equality Act 2010 and the essential criteria contained within the person specification.

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