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Operations and Maintenance Analyst

University of Plymouth - Technology and Information Services - IT Customer Services

Location: Plymouth
Salary: £26,341 to £30,497 per annum - Grade 5
Hours: Full Time
Contract Type: Permanent
Placed On: 7th September 2021
Closes: 4th October 2021
Job Ref: A8096

The University of Plymouth, a leading University in the South West, is seeking to recruit a skilled Operations & Maintenance Analyst to work as part of the Technology and Information Services (TIS) – Windows Desktop team.

This is an exciting opportunity to be part of a progressive and cutting-edge University in a beautiful location, where you can really make a difference.

TIS has an ambitious vision of becoming a leader in its field within the HE sector, and is keen for people who are passionate, innovative and driven to deliver the best to be part of the team.

Essential skills  

  • SCCM Knowledge
  • Active Directory - groups, devices, users and OUs
  • Group Policy, creation, modifying and deploying GPOs
  • Windows 10 deployment and configuration

Desirable skills

  • Knowledge of configuration management tools such as, Intune and Autopilot
  • Application packaging and distribution
  • PowerShell
  • License Management
  • Endpoint Management

For further details please see job description.

You will require a thorough understanding, knowledge, and experience of the provision of 3rd line support to 2nd and 1st line teams alongside maintenance and optimisation of the university’s applications and infrastructure.

Working in an experienced team and alongside other Windows Desktop staff we expect you to have the energy and passion to deliver and support a range of technologies.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.

For an informal discussion to find out more about the role then please contact Nick Evens (2nd & 3rd line support team manager) by email nick.evens@plymouth.ac.uk.

This role will require a Basic Disclosure and Barring Service Check.

Closing Date: 12 Midnight, Monday 4th October 2021

Interviews are likely to take place week commencing Monday 18th October 2021.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.

This is a full-time position working 37 hours per week on a permanent basis. 

Flexible working options including job share will be considered.

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

Please note, due to the COVID-19 pandemic the University is currently implementing a number of safety measures as per Government advice therefore the successful applicant may be required to work from home in the first instance.

The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity and adoption leave please visit our Equality, Diversity and Inclusion webpages 

We particularly welcome applicants from under-represented groups at the University of Plymouth, such as BAME/BIPOC and LGBT+. 

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