|Salary:||£27,116 to £30,497 per annum|
|Placed On:||11th October 2021|
|Closes:||7th November 2021|
Digital Innovation and Technology Services (DITS), delivering outstanding IT and enabling excellence in its use, provides the supporting and enabling IT for the whole University across three campuses, from underlying IT infrastructure to digital skills training for staff and students.
Digital Innovation and Technology Services, a section of over 120 staff, is organised in five main operational service groups – Infrastructure, Technology for People and Place, Software Development, Commercial Applications, and Strategic Projects and Improvement.
The Commercial Applications team is responsible for providing exceptional customer service and support to approximately 3,500 system users and provides the University’s HR and Commercial system users with a single point of contact for services and facilities provided.
We have recently completed an exciting four-year project during the period 2016-20 to develop the use and understanding of data to support student success. The project established a new Learner Engagement Activity Portal (LEAP) using StREAM which is a third-party software product from SolutionPath, which is already an important tool in supporting our students, and the development and use of LEAP is a key element of delivering our Education Strategy. The data in LEAP enables us to monitor student engagement across different areas of study activity and intervene to support individual students to succeed and to identify trends to shape our education offer. LEAP data underpin our Education lead indicators that enable us to monitor and assess our performance in relation to student continuation and success to identify areas of action required to address shortfalls and to understand areas of strong performance and good practice. We are now looking to appoint to a number of new roles in the University’s Professional Services teams to lead, manage and develop LEAP as a central tool to support our students and our education ambitions.
Duties of the Role
We are looking to appoint an enthusiastic, proactive individual to the position of Commercial Applications Systems Administrator – LEAP specifically supporting the systems administration of LEAP alongside the rest of the LEAP team. The post-holder will perform a critical role in system testing, ensuring controls are in place to maintain the integrity of data, security, and helping to ensure process and system documentation is complete, up to date and accessible.
Skills and qualifications required
You will have a high level of competency across all Microsoft Office products, good experience in a wide variety of software and be comfortable in operating across Windows and/ or Mac operating systems.
You will enjoy working in a fast-paced, teamworking environment and at the same time have the confidence, self-motivation and experience to work on your own initiative. There will be demanding deadlines and the need for a high degree of accuracy and discretion. With excellent customer service skills, you will be sensitive to the needs of a multi-cultural audience, many for whom English may not be their native language.
Please use the 'Apply' button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.
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